Jasneet Kaur Email and Phone Number

• Managed online banking and financial software systems to ensure accurate records and compliance with regulations.• Resolved client inquiries efficiently, demonstrating strong customer service skills.• Identified and resolved issues related to fraudulent transactions, showcasing problem-solving abilities.• Provided comprehensive administrative support, including data entry and filing.

• Provided fast and friendly customer service to a diverse group of individuals, enhancing time-management, teamwork, communication, and leadership skills.• Developed excellent rapport with co-workers and customers, showcasing good listening and problem-solving skills.

• Developed engaging lectures on various computer science topics to educate and captivate students.• Conducted student assessments to track progress and growth, providing valuable feedback for improvement.• Maintained classroom computers and equipment to ensure a conducive learning environment.• Participated in on-campus activities to support students beyond the classroom setting.

• Developed and maintained web applications using Python, Java, and JavaScript for SANSSYS in Hoshiarpur, Punjab, India.• Collaborated with cross-functional teams to deliver high-quality software on time, ensuring seamless integration with designers and product managers.• Conducted code reviews, provided mentorship to Industrial training students, and reduced bugs by 25% through rigorous unit and integration testing.• Utilized Agile/Scrum methodologies, contributing to sprint planning and backlog refinement sessions.• Engaged in system and hardware testing to verify functionality and performance. • Provided comprehensive technical support via multiple channels, resolving software and hardware issues for internal and external users with a focus on customer satisfaction.• Assisted with cabling and organizing network infrastructure for efficient data flow.• Installed and configured networking hardware, including routers and switches, to support operational needs.