Software Engineer with strong analytical and interpersonal skills. 12 years of experience in all phases of software development life cycle, including innovative system design, timely and effective implementation, and post production support. Demonstrated ability to lead diverse teams including local and offshore affiliates. Excels in public and private sector client service. Professional Experience:VERIZON CORPORATION, Ashburn, VATeam Lead (July 2003 – Jan. 2011)Led a team of 12 full time employees, including offshore affiliates.Developed, implemented and maintained Verizon’s National Business Billing Engine mainframe application, which collects customer data from a customer database and processes that data to generate billing information.Provided around the clock support to identify the source of any error identified, and to develop a solution.Maintained expertise with a variety of software languages, including COBOL and DB2.Managed all aspects of software application development life cycle, including:providing expert opinion to separate team responsible for analyzing business requirements and creating technical design capable of meeting those requirements;setting milestones and distributing workload to team members;developing software;training and mentoring team members who needed assistance in developing software;providing support during testing, implementation, and post-implementation maintenance;reporting to senior management regarding status; andrepresenting billing application in various release and post-release meetings.Worked with internal and external auditors to certify that applications met internal standards and external regulatory requirements.TECHNOLOGY SKILLSMicrosoft - Word, Excel, PowerPoint, AccessCobol, DB2, VSAM, JCL, REXX, SQL, Visual Studio 2005 and 2008File-Aid, In Sync,