Laksh Kumar Email & Phone Number

Canada

Markham, Ontario, Canada

• Dealt with internal and external HR-related queries and helped more than 10 conflicts to solve issues.• Maintained confidential data of 75 employees for payroll and KPIs purposes.• Supported and helped the hiring team recruit more than 10 employees during recruitment.• Used ATS (CATS) and CRM software to maintain employee data and daily activity management.• Conducted over 10 new employee orientations.• Ensured T4s were deployed annually for tax purposes.• Administered the benefits program with Sunlife and Manulife registered pension plans.• Handled annual provincial and federal pension returns with assistance.• Managed and processed payroll on a biweekly basis using Pay works.

Ontario, Canada

• Managed over 100 customer profiles, created appointments with new and existing clients • Accomplished customers information data entry through the activation portal and POS system • Performed setting up of customers' mobile devices and plans • Exceeded customers' expectations with their cell phone repairs and technical issues

• Conducted Training through personally designed materials for voice operation for existing employees• Created training strategies, initiatives, and materials to increase the productivity and ROI• Maintained a database of all training materials • Supported the learners when they were endorsed to the production floor • Took the lead in Client meetings to get a better understanding of their requirements• Created presentations for the Weekly Business Reports

• Executed processing of vendor contracts and implemented a standardized process, reducing contract discrepancies by 95%. • Generated monthly statements, bills, and invoices, sorting discrepancies and provided on-time payment schedules to all the employees of the departments• Interacted and coordinated with the stakeholders for general administration, ticket and hotel, statutory compliance, vendor management, human resources assistance, and preparation of yearly admin budget. • Gave technical support for all functions and maintenance of IT equipment and upgradation • Assisted with the execution of the various HR programs, including People Planning and Performance Management Processes, by defining KPIs• Facilitated the onboarding and orientation process for all locations across Ontario, including training on all company corporate policies and procedures • Collaborated with the talent acquisition specialists and supported candidate sourcing

• Demonstrated Loss Trend Analysis supports the Underwriter's decision for over 100 clients. • Created the "Your Move" project, which aided in the management of PEO clients. • Trained four batches of onboarding FTEs. • Planned and executed multiple projects directed towards process improvement • Transitioned 7 different onshore projects• Processed over 100 Workers' Compensation Claims• Conducted Background checks of business entities using SOS • Minimized the losses while maximizing revenues using all available resources to support decisions. • Executed the internal process audits to manage escalations successfully. • Did risk evaluations while working with severity codes and OSHA types. • Provided extensive support to the production team. • Effectively established parameters for pipeline reports managing high-volume risks.

Certificate: Management And Human Resources, Bachelor Of Human Resources

Activities and Societies: Transferable abilities, Funds raised for Turkey, Value Equity for 2 weeks in Y Combinator Courses: Human.

Business Management - Human Resources, Human Resources Management/Personnel Administration, General, Ontario College Graduate Certificate

Human resources implications of their organizational strategies and the steps used in strategic planning in corporate strategy. HR.