Kaushal Patel Email and Phone Number

Business Development and Project Management overseeing the Midwest within Large Sports and Entertainment Venues, Mixed Use Megadevelopments, Commercial, Government, Hospitality & Casino, Healthcare, Higher Education, and service providers. Management, Oversee Pre/Post Sales, Develop Proposals, Site Acquisition, Design, Engineering, Installation, Contract negotiation, Commissioning, Project Management for: Distributed Antenna Systems, In-building/Outdoor - wireless/mobility (5G/CBRS/LTE/public safety, 802.11 a/b/g/n/ac/6 Converged Networks), #Autonomous system networks, and Small CellsEmpowered to build on my passion of being able to strategically and collaboratively create something different, custom, supporting ideas outside of the box, and an opportunity to provide a new perspectives within an already great organization.

As an Account Director with Lumen, I function as the team’s quarterback, making certain the right pieces are in place and that we meet all deliverables and deadlines. I manage the resources, monitor performance, troubleshoot and resolve problems for digital businesses every day, with the goal to provide the best customer experience. Continually increase NPS to ensure customer success. Lumen partners with our clients on the many opportunities and challenges they’re trying to manage, including:✦ Collaborating with CEOs, CIOs, CTOs and IT Directors to modernize their network and IT environments to remain secure and competitive.✦ Helping CIOs, VPs of Network Architecture, and IT Operations Managers evaluate effective SD WAN solutions to help prevent latency from driving away business.✦ Devising solutions to defend your infrastructure assets and websites with Managed Firewall, Network-Based Security, IPS & VPN, and DDoS Mitigation.✦ Enabling corporate buyers, change agents and business influencers to gain the agility to compete, save on infrastructure costs, and increase efficiency with connections to the cloud, hybrid cloud solutions and managed services.My clients vary across verticals, and they benefit in different ways from Lumen's products and services, for instance:► Our retail clients benefit from our advanced reporting tools to aid in understanding user activity on their Wi-Fi networks.► DDoS Mitigation helps our Gaming Network clients quickly identify and mitigate the latest threats so their businesses stay online and connected.► We help our Law and Financial Services clients harness the power of big data and analytics to derive actionable customer insight and business intelligenceLumen is proud to have been named the #1 U.S. carrier for Ethernet services in Vertical Systems Group’s year-end 2017 analysis. Learn more about us by viewing our media below.President's Cub 2019

Help national and global solution providers and wholesale customers operate more effectively as we extend our innovative technology, agile platforms and collaborative culture across channels. Generate existing and/or new sales for delivery of solutions that meet a wide variety of customer needs for AT&T products/ services /systems/ solutions for Wholesale global and/or national customers. Develop new opportunities and maintain existing accounts. Subject matter expert on assigned company products/services including and not limited to Mobility Services, Applications, Ethernet, TDM, Data Centers, Cloud, Security Solutions, Long Haul and Local Data transport, LD Voice, IaaS, and, SaaS.

Provide AT&T Fiber enterprise IP services for Businesses in the Greater Chicagoland Area with data speeds ranging from 10Mbps symmetrical to 10Gbps. MPLS, AVPN, MIS, SIP, Hosted voice services, and etc...Finished 2013 at #6 in the company with top accolades and rewards. Diamond Club qualifier. Finished First Quartile 2 years in a row 2013 and 2014

- Expanding and Launching a second office into the Chicago area. Responsible for hiring and creating a new team to represent EMS in the city.- Managing the Chicago region of a Sales Manager, 20 Sales representatives, and 5 inside sales members. - Exceeding hiring quota and retention rate of outside B2B sales representatives. - Train best practices of B2B sales, cold calling, appointments, and closing business.

Start up Company in the U.S. Rewards based customer loyalty, marketing, and business intelligence companyAssist companies with: 1. Increased customer traffic and average ticket prices 2. Promotion of their brand 3. Increased ROI on their marketing spend by improved targetingManage College Hire program and sales teamRecruit College graduates and interns to grow ePoints in college towns for customer loyalty rewards.

• Launched the Direct Clearwire Chicago Market and helped with the success of its rapid growth. • Multi-Store management product sales in 107 Radio Shacks, 12 Best Buy’s, 2 Micro Centers, and Fry’s Electronics• Oversaw 100+ regional employees, consisting of Sales Managers and Sales Executives• Effectively grown product sales 47% month over month Clear sales in Radio Shack. • Manage 16 multi-unit Kiosk’s and 33 Field Sales Representatives: while achieving month over month growth and consistency. Average of 10-20% above quota per month, and P&L statements monitoring all revenue. • Coached 7 employees to senior promotions within the company, and 2 employees to management promotions• Engineered the Guerilla marketing and sales team and sales plan.• Led and trained all employees to establish high sales numbers and techniques, in a outdoor sales environment in all the elements• Managed major events/trade shows, the production, reps, and all logistics of event coordination• Recognized as a top manager in region by consistently lowering pullback percentage month over month. • Established Weekly calendar planning with outlook, and daily reports for direct reporting of their summary of the day • Pioneered Web Cam spot checks and conference calls, in order to better inspect employees. • In charge of direct sales reporting to the VP of Sales, GM of Chicago, and RGM of the Midwest. • Recognized in President’s Club

• Manage 12-15 Branch Rental Offices and 36 employees: with direct reporting and turned into high producing offices. Formerly averaging 3% sales to leads, and now 6.7% closing ratio. • Train employees to establish higher sales numbers and sales techniques: Largest closing % with the least leads• Establish new corporate credit union relationships to enhance referral sources, with an increase of 100% return on referrals. • Recovered 2 lost credit union accounts and turned them into high producing referral sources

• Achieve the highest operating profits flipping from an office the achieves a negative $7500/month OP to positive $22,000/month OP• Turned a negative 35% growth number of 2 years to a positive 10% growth of vehicles on the road consistently • Brought in the largest dollar amount of new and existing business within the truck rental division nationwide. $200,000/ on a rolling 4 month average• Lead the region with the most corporate accounts with Enterprise Rent-A-Truck closed over a 10 month span. Over 120 new accounts opened in 10 months. • Recognized for consistent outstanding sales performance: elite sales recognition 27 out of 30 months• Manage existing and new accounts by developing long term account relations and growth. Increasing accounts productivity from 1 truck a year permanently on the road to 5 trucks permanently resulting in 80% growth of previous accounts• Increased customer service numbers from a scale of 100. Previously a service number of 64% to an 83% customer complete satisfaction.• Number one performing manager for 12 months in a row • Responsible for entertaining clients and continuing client/vendor relationships • Design creative presentations to establish new accounts

• Collaborate with team members• Named The Corporate MVP in the Chicago Region with the most closed corporate accounts • Maintain profits and gross income to positively offset fixed and variable costs• Recognized as being the top Management Trainee in sales and all around lead generator• Establish a large corporate client base, by helping establish 3 new corporate accounts a month• Onsite and Offsite Marketing and Sales calls with a variety of clients