• Manage successful business initiative delivery• Ensure continuous improvement in Release and change management• Provide support to resolve complex problems and conflicts impacting changes and releases• Enhance process efficiency and product quality• Provide consultancy to improve risk assessment, control and governance

• Served customers to provide them service satisfaction and earn their loyalty• Demonstrated knowledge by accurate transactions• Promoted company’s products to establish profitable customer relationship• Ensured secure cash custody and customer data

• Provided customer advocacy to new and regular customers at the store• Resolved customer queries regarding products or service we provide• Exceeded sales targets with plus selling techniques provided by higher management• Managed and updated inventory of the store

PCG CTS (Central Technical Services)• Prepared performance analysis reports of the refinery operating units • Process unit’s model development & validation in software like Aspen online, Visual Mesa • Developed automated calculation tools and reports in MS Excel using regression analysis, macros & in sync with many other software like Aspen IP21• Conducted future forecast of raw material consumption and finished goods pricing based on past performances using SAP• Vendor performance measurement to ensure service quality • Future project viability/profitability analysis • Created energy saving plans and implementation

Shift Field Engineer• Managed and lead 8-member team during grass root refinery extension project in precommissioning and commissioning activities• Executed logic and simulation test of Foxboro DCS (distributed control system)• Established coordination between various teams like supply & treatment vendors; maintenance, fire, accounting, environment & safety departments• Procured commodities (chemicals, machine spares) and safety equipment for plant operation through SAP portal• Creating service contract requirements in SAP and vendor selection• Created SAP based permit system in coordination with a bill of material • Created DCT (data collection templates) in MS Excel for Honeywell based production reports • Safely lead the operating unit to steady state operations• Commissioned India’s largest air compressor(Capacity: 500,000 Normal m3/hr) by MS Siemens• Operated World’s largest oxygen plant -Air Separation Unit (Capacity: 5*5250 Tons per day) designed by MS Linde • Created documentation as per IMS requirements

J3 Gassification ASUAwarded With "Overall High Performer of the Year" by Learning center Reliance Industries Ltd., Jamnagar, India