• Receive and acknowledge new flight requests and ensure all necessary information has been obtained to prepare new trip files• Request fuel rates and negotiate the best price• Coordinate and follow up with suppliers to secure the best rates, while ensuring they take a proactive app roach to flight response and action• Prepare trip cost estimates and ground handling costs• Arrange ground handling and fuel for business, private, and medevac flights• Submit permit & slot requests to relevant vendors and ensure the selection of agents and vendors aligns with company policies and meets task requirements• Obtain overflying and landing permission for all non-scheduled flights• Obtain clearances for every domestic and international operating flight• Monitor every flight accurately and diligently• Recording and coordinating with clients to ensure their needs are met in the most effective way possible• Ensure that the service is delivered professionally and appropriately in accordance with established guidelines and processes, and that it complies with defined operational standards• Follow up on invoices as required by the QC team• Collate information and maintain a database on domestic and international handlers and their rates for different aircraft locations• Ensure the proper storage and maintenance of aircraft and other operational documents• Collect feedback from captains, crew, and clients regarding the operated flight and make necessary improvements• Ensure to follow the laid down standard operating procedure (SOP) and report any deviation to the mana ger immediately• Maintain trackers & prepare reports for the next shift and management's easy reference• Undertake any other tasks assigned by the manager related to operations• Prepare and provide detailed handover for the next shift.

Duty Terminal OfficerMumbai International Airport Ltd. (CSMIA - MIAL), Mumbai , Maharashtra • Smooth functioning of Airport Operation which includes daily operational activities, functioning and maintaining of passenger services are within operations standards of Mumbai International Airport terminal.• Coordinating and Communication between various departments of airport to ensure passengers have positive experience when traveling through airport.• Ensuring Preparedness for Emergency by following Standard Protocols by conducting mock drills.• Facilitated airlines with their operations at terminal building.• Monitored company inventory to keep stock levels and databases updated.• Have received valued star employee for overall performance.

Flight Support ExecutiveNEXUS Flight Operations India Pvt Ltd., Mumbai, Maharashtra • Interacted continuously with clients to understand and match their charter/private flying requirements as per needs.• Actively listened to customer's request and confirming full understanding before addressing concerns.• Provided best rates from various vendors like ground handlers, fuelers, hotels, etc.• Ensured customers had excellent service.

Summer Intern at Jet Airways in the Engineering and Maintenance Department (E & M), at Maintenance Control Center (MCC) which is a part of Integrated Operations Control Center (IOCC), where I worked on a project called ‘Jet Airways Engineering Station Rating Project’.

Jr. Business Analyst in the ORO (Operation Research Optimization) department handling Aviation clients like Air India, Air India Express, SpiceJet, GoAir and Blue Dart Airlines.