Kaushik S Email and Phone Number

Worked with AMAZON.COM - As (L3 - Catalog and Content Specialist – Consumer Electronics).Project Transition US,UK, CONSUMER ELECTRONICS (Amazon.com) Launched (New Item Setup NIS Project), US IDQ, UK IDQ, Tickets, RTIP Setups in the grade of Catalog Specialist independently handling Vendors and Buyers in US.Hands on experience on SEO, SEM Techniques, Paid Search Marketing, Social Media Optimization, Affiliate Marketing.Implementation of lead generation techniques for E-Commerce services sales and lead generation Sites.-Implementing & Developing new strategies & techniques and scientific concepts to increase traffic.-Training and Development, Managing a team size of 5 and ReportingSpecialties: Team Management, Vendor Management, Supplier Management, Customer Support, Wordpress, Adobe Photoshop , Adobe Indesign , PHP.Elsevier India - Operations Manager • Responsible for Elsevier Author Webshop, a multi-million-dollar e-commerce platform providing services to authors throughout their entire research journey.• Initiated and led the platform revamp, aiming to connect to the wider Elsevier ecosystem aligning user experience within different products.• Managing directly an international team of 6 operations managers plus a network of external developers, marketing agencies, and copyeditors, while also coordinating the work of internal supporting groups.• Driving continuous improvements in workflows and reporting increasing effectiveness, scalability of operations and data accuracy. Focus on customer satisfaction, monitoring their experience via NPS score, regular interactions, and feedback gathering tools. • Planning and coordinating a multi-channel digital marketing strategy driving visits and conversions, applying analytical acumen to improve ROI while better understanding our core audience