Senior Director - Product Operations Lead,Agile Coach, Release Manager,Qa Lead
CurrentAs a leader in quality evangelism and ownership, I advocate for both Software Testing and Data Quality initiatives while simultaneously serving as the Product Owner for three key modules. This dual role ensures adherence to high-quality standards and strategic alignment. Additionally, I foster Agile leadership by cultivating an Agile mindset through regular sessions, providing training in both Waterfall and Agile methodologies, and advocating for Kanban in operational projects. Collaborating with Dev Sec Ops, I bolster development and security practices. Engaging stakeholders, including leaders, I provide direct feedback and guidance on Agile behaviors, collaborate closely with squad members and Product Owners to maintain focus on KPIs and encourage cross-silo collaboration to ensure alignment across teams. Fostering a FinTech culture and promoting continuous improvement, I enhance Agile and QA practices organization-wide with an automation-first approach, contribute to documentation, training, and best practices, and stay updated with market trends to suggest enhancements in Continuous Integration (CI) and Continuous Delivery (CD). Ensuring end-to-end delivery, I optimize releases with Dev-Ops, prioritize QA tasks, and signoff cycles, including Client UAT. I also conduct Creative Design Sessions to enhance the product and host regular Scrum and Kanban meetings for team members. In terms of financial management and reporting, I prepare budget forecasts based on quarterly software capitalization, generate financial MIS reports using Earned Value Management (EVM), and directly report to the Senior VP and CEO, which includes facing annual Financial Audits. Ultimately, I strive to enhance the overall customer experience through streamlined processes and quality delivery.