We are a property investment and deal facilitation company dedicated to creating win-win opportunities for property vendors and investors. Our core focus is on structuring customized, mutually beneficial deals that help property owners achieve their goals while providing investors with high-potential investments.Our business operates in two key ways: 1. Direct Property Investment: We actively invest in properties, identifying and acquiring assets with strong growth and profit potential. Our investment strategy is guided by thorough market analysis and financial insights, ensuring that each investment aligns with our high standards for return on investment. 2. Deal Facilitation and Investor Matching: Beyond our own investments, we specialize in connecting property vendors with qualified investors. By carefully understanding the unique objectives of each property owner and leveraging our network of investors, we craft deals that meet the needs of all parties. From negotiation to structuring terms, we manage the entire process to foster successful, collaborative outcomes.Our Mission:To provide property owners with tailored, goal-driven solutions while offering investors curated opportunities, creating value and growth for all stakeholders involved.Our Values: • Integrity in Deal-Making: Every deal we facilitate is transparent, fair, and structured to bring mutual benefit. • Partnership & Collaboration: We believe in building relationships that last, valuing open communication and trust with vendors and investors alike. • Strategic Investment: Our approach is grounded in market knowledge and financial insight, allowing us to drive profitable outcomes and long-term growth.With a commitment to excellence and a focus on creating value for both vendors and investors, we bridge the gap between property owners and strategic investors, bringing to life deals that achieve shared success.

Technology Strategy: Develop and execute a forward-thinking technology strategy aligned with the company's overall goals, driving innovation and long-term success.Team Leadership: Lead, mentor, and inspire a highly skilled team of engineers, architects, and technologists, fostering a culture of continuous learning and growth.Product Development: Oversee the end-to-end product development process, ensuring high-quality, scalable, and efficient solutions that meet the needs of our customers.Technical Vision: Drive the technological vision for the company, identifying emerging trends, opportunities, and risks, and guiding the organization accordingly.Architecture and Infrastructure: Define and maintain robust and scalable architecture and infrastructure, ensuring the stability and security of our systems.Innovation: Encourage and facilitate the exploration of emerging technologies and innovative approaches to maintain our competitive edge.Cross-functional Collaboration: Collaborate with various departments, including product management, marketing, and operations, to ensure technology aligns with business objectives.Budget and Resource Management: Manage the technology budget and allocate resources effectively to achieve strategic objectives.Cybersecurity: Implement and oversee robust cybersecurity measures to protect sensitive data and ensure regulatory compliance.

• Create and maintain process documentation in line with company requirements. Make sure all staff are aware and conform to best practices and ISO27001 standards• Point of escalation for IT and Security related issues raised by staff• Produce and maintain IT budget for internal and external stakeholders meetings• Build rapport with vendors to ensure best hardware/software/service deals are achieved• Working with senior management on due diligence for company acquisitions• Planned and Migrated tools and assets post company acquisitions

• Manage Infrastructure on AWS and GCP including but not limited to maintenance, deployments and access• Maintain user hardware, ensuring software/OS is up to date and malware free• Responsible for Staff training including OnBoarding and OffBoarding

• Delivery of IT projects at customer sites – both standard Modrus services and ad-hoc work• Provide diagnosis and resolution of issues raised within Modrus and for their customers; this includes trouble incidents and service requests• Perform proactive and preventative maintenance for Modrus and their customers services• Act as an escalation point for the Bournemouth service desk• Ensure tickets are logged correctly in line with company policy• Ensure customer tickets are reviewed whilst on-site and actioned accordingly• Configuration of all infrastructure components, from desktop to server to firewall • Deployment of physical and virtual hardware at our UK datacentres• Deliver projects within agreed timescales• Liaise with customers and end users during project delivery• Follow, review and improve internal processes• Review projects post deployment to identify issues to be avoided in the future and potential savings that could be made• Assist pre-sales with site surveys and site meetings• Take personal responsibility to ensure that the correct equipment for troubleshooting and diagnosis problems is carried upon your person and that equipment is maintained in good working order• Maintain clear and concise business communication proficiency, both oral and written

I started at Nektan as a Service Desk Analyst as part of a team of 4. This has since reduced to just me and I handle all the day to day support requests from our offices in London, Gibraltar and Las Vegas. Being the single point of contact for IT related issues it can be very stressful but I manage this well making sure that the tickets are prioritised correctly and all SLAs met. I work closely with the all the teams in the department and also third parties to ensure everything is kept running smoothly.Day to day tasks include but are not limited to hardware setup including desktops/laptops and servers not only Windows based but Mac and also Linux, carry out proactive as well as reactive tasks with the latter being minimal due to the proactive work being done to a high standard.I support a user base of around 70 staff globally from junior members of the team to more senior roles such as the CEO/CTO/CFO etc.I have more recently been involved with the migration from local exchange to Office 365. I now administer this and use this for setting up new users, DLs, shared mailboxes etc. I also run directory sync services when required.We also moved away from Lync and I was in charge of working with a VoIP provider to setup and deploy a server and handsets company wide, this also included setting up the appropriate firewall rules so that the services would work seamlessly.

• Manage a team of 4 to ensure SLAs are met• Resolve customer complaints• Train new staff and carry out reviews

I have recently setup my own business. We provide total I.T support, this includes services and support for hardware, software and networks.As a start-up company my main aim at the moment is to get word out of this new innovative company that gives you total peace of mind without all the techinical jargon, keeping I.T. simple for you.We cater to all from 1 person home users to larger corporate companies, no job is too big or too small.For more information please email us on info@think-clear.co.uk

EQ Systems was a small organisation which provides sales and technical support to it's clients. I started here as a basic support technician and left with the title of support services manager.Duties included day to day running of the business from answering calls, carrying out onsites and training staff to admin work such as invoicing, creating quotes and techinical documents.

The deliverable of this project was to disconnect Xafinity from their parent company Hogg Robinson. This involved decommissioning from and existing and live environment and commissioning a new scaleable IT infrastructure,incorporating new and existing hardware. • Managing the build & rollout of desktop machines according to specifications ensuring the asset register is updated accordingly;• Assist with Server building, racking and deployement; including detailed configuratioin and maintenance documents ready for handover to client; • Setup, deploy and support handheld devices such as PDAs and smart phones;• Report daily status to Project Manager and weekly updates at scheduled project meetings highlighting progress, issues and resolutions;• Carry out end user personal customisations to ensure smooth changeover and greater customer service;• Support local IT teams to create and implement work arounds and resolutions post rollouts;• Management of rollout engineers and controlling of communication between them and technical teams.