Kumar Kaustubh
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Kumar Kaustubh Email & Phone Number

Director - Cloud and Infrastructure at ProArch
Location: Bengaluru, Karnataka, India 8 work roles
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Current company
Role
Director - Cloud and Infrastructure
Location
Bengaluru, Karnataka, India
Company size

Who is Kumar Kaustubh? Overview

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Quick answer

Kumar Kaustubh is listed as Director - Cloud and Infrastructure at ProArch, a company with 483 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Kumar Kaustubh.

Kumar Kaustubh previously worked as Director - Cloud & Infrastructure at Proarch and Information Technology Support Manager at Amazon.

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ProArch

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Profile bio

About Kumar Kaustubh

15 years experienced Manager with extensive exposure towards managing Operations of Global Service Desks & IT support teams, specialising in pilot projects, having multiple industry level certifications.

Listed skills include Leadership, Customer Experience, Six Sigma, Conflict Management, and 43 others.

Current workplace

Kumar Kaustubh's current company

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ProArch
Proarch
Director - Cloud and Infrastructure
Bengaluru, KA, IN
Website
Employees
483
AeroLeads page
8 roles

Kumar Kaustubh work experience

A career timeline built from the work history available for this profile.

Director - Cloud And Infrastructure

Bengaluru, KA, IN

Director - Cloud & Infrastructure

Current

Bengaluru, Karnataka, India

🚀 Building a Future-Ready Cloud Support InfrastructureAt Proarch, I am spearheading the creation and development of an L2/L3 support vertical in India to enhance our US-based cloud support operations and serve as the primary escalation point for local teams. My role is focused on optimizing processes, managing costs, and ensuring seamless service delivery.

Aug 2024 - Present

Information Technology Support Manager

Bengaluru, Karnataka, India

Apr 2021 - Jun 2024

Director It

Bengaluru, Karnataka, India

Responsible for the entire L2 and L3 global support services team consisting of 8 LoBs. Manage 16 TLs directly spread across a span of 150 members in 24/7 support environment.

Sep 2020 - Mar 2021

Senior Operations Manager

Bengaluru Area, India

Manage end to end operations of the Global Service Desk from its inception, supporting technical queries involving competition at enterprise level, working directly for the Corp. HQ.

Apr 2015 - Sep 2018

Senior Team Lead

Bengaluru Area, India

Manage End User Services (EUS) for a top law firm headquartered in London UK. Transitioned the service from London to Bangalore after spending time with the London service desk team. Helped team grow from a 3 member desk to 100 member Infra support operation.

Mar 2010 - Apr 2015

Technical Lead

Bengaluru Area, India

Team Lead and Techincal Supervisor for Symantec Enterprise and SMB Solutions providing pre sales tech support and deployment. Up-selling and cross selling expertise.Additional responsibility of being the Priority Account Manager, managing end to end requirement of high profile accounts.

Jun 2007 - Aug 2009

Senior Technical Support Associate

Hp

Bengaluru Area, India

Provided technical support and training for HP inkjet printers (5M) and laptops (KV).

Jul 2005 - Dec 2006
Team & coworkers

Colleagues at ProArch

Other employees you can reach at proarch.com. View company contacts for 483 employees →

FAQ

Frequently asked questions about Kumar Kaustubh

Quick answers generated from the profile data available on this page.

What company does Kumar Kaustubh work for?

Kumar Kaustubh works for ProArch.

What is Kumar Kaustubh's role at ProArch?

Kumar Kaustubh is listed as Director - Cloud and Infrastructure at ProArch.

Where is Kumar Kaustubh based?

Kumar Kaustubh is based in Bengaluru, Karnataka, India while working with ProArch.

What companies has Kumar Kaustubh worked for?

Kumar Kaustubh has worked for Proarch, Amazon, Whitehat Jr, Microsoft India (R&D) Private Limited, and Microland Limited.

Who are Kumar Kaustubh's colleagues at ProArch?

Kumar Kaustubh's colleagues at ProArch include Srikanth P, Vedant Khorgade, Swapnarani Gurrala, Simran Singh, and Srinu Linga.

How can I contact Kumar Kaustubh?

You can use AeroLeads to view verified contact signals for Kumar Kaustubh at ProArch, including work email, phone, and LinkedIn data when available.

What skills is Kumar Kaustubh known for?

Kumar Kaustubh is listed with skills including Leadership, Customer Experience, Six Sigma, Conflict Management, Team Coordination, Statements Of Work, Program Coordination, and Career Path Planning.

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