Kaustubh Parab Email & Phone Number
Who is Kaustubh Parab? Overview
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Kaustubh Parab is listed as Service Engineer at Allied Digital Services Limited, based in Navi Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Kaustubh Parab.
Kaustubh Parab previously worked as Process Associate - Account Management (Tech) - Netflix at Sutherland and Senior Associate Consultant (Tech - Norton / Symantec at Sutherland. Kaustubh Parab holds Bachelor Of Science - Bs, Computer Science, 3.8 from D E Societys Kirti M Doongursee College Of Arts Science & Commerce.
Email format at Allied Digital Services Limited
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About Kaustubh Parab
Experienced Technical Support Specialist with a demonstrated history of working in the consumer services industry. Skilled in Computer Network Operations, Technical Support, Network Security, Cyber Defense. Have excellent technical skills, communication skill, and goal-focused professional offering years of experience in Computer industry (own set of skills and by DIY approach). I am motivated and enthusiastic by new challenges and tasks and take excellent approach to achieve success in all projects. I like to work in a complex projects which have scope for learning and challenge. I have experience in working with different operating system and platforms namely Windows, MacOS, Android, iOS, Linux and DOS. Have expertise various quality process and techniques by which I efficiently took care of quality deliverables of myself and thorough a designated approach.
Kaustubh Parab's current company
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Kaustubh Parab work experience
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Service Engineer
Current
Process Associate - Account Management (Tech) - Netflix
Process Associate - Account Management (Tech) - Netflix• Establish and continually improve customer satisfaction and loyalty with theoperations, products, services by understanding customer expectations and needs andaddressing them responsibly and effectively.• Work effectively with others in a team-based environment to accomplish companygoals and to identify and resolve problems.• Maintained knowledge of current promotions, policies regarding payment andexchange and security patches.• Check to ensure that appropriate changes were made to resolve customer’s problems.• Empathize with the customer as to gain insight to the circumstances they wereexperiencing.• Help assess current processes and develop updated processes within my team toimprove efficiency • and accuracy
Senior Associate Consultant (Tech - Norton / Symantec
• Broke down and evaluated user problems using test scripts, personal expertise andprobing questions.• Patched software and installed new versions to eliminate security problems and protectdata.• Removed malware, ransomware and other threats from systems (Windows, MacOS,Android and iOS devices).• Analyzed customer's need and issues to identify troubleshooting methods needed forquick remediation.• Executed various techniques including Network troubleshooting, Application updatesand applying patches to devices.• Responded to support requests from end users and patiently walked individualsthrough basic • troubleshooting tasks.• Described solutions to customers to assist in problem resolution.• Provided solutions to operations issues for users of "NortonLifeLock" working closelyvia live chat and remote connection with end users.• Led support team as level-one support engineer providing assistance to users globallyin 24/7 support environment.• Followed up with clients to ensure optimal customer satisfaction following supportengagement and problem resolution.• Demonstrated professionalism and courtesy with customers while working to resolvecomplaints, problems or respond to questions.
Kaustubh Parab education
Bachelor Of Science - Bs, Computer Science, 3.8
High School Diploma, Pcmb, 62%
Frequently asked questions about Kaustubh Parab
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What company does Kaustubh Parab work for?
Kaustubh Parab works for Allied Digital Services Limited.
What is Kaustubh Parab's role at Allied Digital Services Limited?
Kaustubh Parab is listed as Service Engineer at Allied Digital Services Limited.
Where is Kaustubh Parab based?
Kaustubh Parab is based in Navi Mumbai, Maharashtra, India while working with Allied Digital Services Limited.
What companies has Kaustubh Parab worked for?
Kaustubh Parab has worked for Allied Digital Services Limited and Sutherland.
How can I contact Kaustubh Parab?
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What schools did Kaustubh Parab attend?
Kaustubh Parab holds Bachelor Of Science - Bs, Computer Science, 3.8 from D E Societys Kirti M Doongursee College Of Arts Science & Commerce.
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