I'm an open book, and transparency and open communication are of utmost importance to me. As the co-founder and Chief Operating Officer (COO) at Intelidev, I thrive on driving innovation and leading our team to new heights of success.🐾 Animals are my soft spot, and I believe that showing compassion is the key to flourishing in our world. 🌍 Outside of work, I find inspiration in abstract art and the liberating power of freedom that touches the soul.📚 I'm an avid reader and constantly strive to acquire new knowledge. When faced with challenges, I approach them with a fresh perspective, exploring bold and innovative directions to overcome them.💼 Managing multiple tasks simultaneously comes naturally to me, and I'm always on the lookout for ways to simplify processes and streamline operations. I thrive under pressure, leveraging structured processes to prioritize tasks and deliver results efficiently.💻 My passion for computer science drives me to stay at the forefront of technological advancements and trends. I'm deeply fascinated by the revolution of technology and its transformative impact on our world.Let's connect and explore how we can collaborate to drive innovation and make a positive impact together!🌼
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Chief Operations OfficerIntelidevsCape Town, Wc, Za
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Chief Operations OfficerIntelidev Oct 2020 - PresentSouth AfricaAs the co-founder and Chief Operating Officer (COO) of Intelidev, I lead the day-to-day operations of the company, driving operational excellence and ensuring efficient functioning across all departments. My responsibilities include developing operational strategies, optimizing processes, managing resources, and fostering a culture of collaboration and continuous improvement. I work closely with the executive team to align operational initiatives with broader strategic objectives and prioritize the customer experience. As COO, I am committed to driving the company forward and achieving our goals through innovation, efficiency, and excellence.
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Web DeveloperFreelance Jul 2018 - PresentWestern Cape, South Africa• Designed and developed responsive websites utilizing HTML5, CSS3, and JavaScript, ensuring optimal user experience across desktop and mobile devices.• Implemented custom features and functionalities based on client requirements.• Integrated third-party APIs and services to enhance website functionality, including payment gateways, social media plugins, and analytics tools.• Conducted thorough testing and debugging to identify and resolve issues, ensuring seamless performance and compatibility across different browsers and platforms.• Provided ongoing maintenance and support, including website updates, security patches, and performance optimizations, to ensure long-term functionality and reliability.
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Senior Customer Service AssociateAmazon Feb 2017 - Aug 2020Cape Town, Western Cape, South Africa• Resolving High Volume Contacts via email, chat and call - minimum of 25 contacts per hour.• Investigating and resolving device-related technical issues through troubleshooting: Amazon Devices (Fire TVs, Fire Tablets, Kindles)• Providing guidance on device features and educate customers on appropriate product care.• Investigating account-related issues: Unauthorized account activity, transactions and orders.• Monitoring the teams QA - auditing and mining calls, chats and emails. • Providing necessary one on one coaching on a weekly basis.• Responsible for daily, weekly and monthly progress reports on all contacts handled by all team members. -
Sales AssistantAldo Group Jan 2016 - Dec 2016Cape Town, Western Cape, South Africa• Maintaining complete customer satisfaction and customer relations. • Educating customers on products based on customer needs. • Assisting customers with purchase decisions. • Merchandising product stands according to latest fashion trends. • Closing sales by collecting payments using the stores point of sale system.• Sourcing inventory from other branches. • Processing returns and exchanges. -
Legal AssistantRahman Inc Attorneys Sep 2015 - Jan 2016Cape Town, Western Cape, South Africa• Dictaphone typing of all legal correspondence from attorneys to clients and medical professionals. • Managing email correspondence from medical professionals and clients to attorneys. • Maintaining calendars, scheduling appointments for attorneys.• Assisting attorneys with drafting of legal documents.• Assisting with the attorneys preparations for court appearances.• Filing of all correspondence and legal documents for court cases using an alphabetical filing system as well as a digital filing system. • Supervising the front desk when receptionist needs to be relieved - managing switchboard, welcoming clients and escorting clients to allocated board rooms for meetings.
Kauthar Basardien Education Details
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UdemyMarketing
Frequently Asked Questions about Kauthar Basardien
What company does Kauthar Basardien work for?
Kauthar Basardien works for Intelidevs
What is Kauthar Basardien's role at the current company?
Kauthar Basardien's current role is Chief Operations Officer.
What schools did Kauthar Basardien attend?
Kauthar Basardien attended University Of South Africa/universiteit Van Suid-Afrika, Udemy, Damelin.
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