• Identify testing scope and requirements from internal stakeholders • Modify existing functional test plan and execute at pilot sites• Gather essential information and report back to internal stakeholders• Prepare documentation to track defects• Verify defects and provide regular update team with findings

• Developed, designed, planned and scripted testing scenarios for feature and regression testing for company products: analyzed software requirements and design documentation, created test plans and test cases to validate business logic and software performance using Black box (functional) and White box (structural) testing techniques.• Participated in project meetings and used leadership, analytical and problem solving skills to contribute to the quality of the product.• Effectively communicated, documented and validated software defects across departments.• Participated in the creation and execution of automated test cases using Selenium IDE.• Retrieved data from production, created strategy, programmed and wrote test scripts based on user stories or requirements.• Wrote user stories and acceptance criteria based on business requirements. • Prepared and maintained test suits documentations.

• Delivered 1st level of support to clients.• Troubleshoot problems with hardware and software.• Ensured customers are kept up to date on the status of reported incidents and service requests.• Worked collaboratively with other support teams to ensure a quality outcome for clients.

• Bank/credit card reconciliation.• Entered invoices, payments, petty cash expenses, enter and pay bills.• General office duties.

• Entering data information of clients.• Submit work reports.• Assisting with organizing social functions.• General office duties.