Kavi Gounder
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Kavi Gounder Email & Phone Number

ICT Service Desk Officer at Broxtowe Borough Council
Location: Auckland, Auckland, New Zealand 7 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Broxtowe Borough Council
Role
ICT Service Desk Officer
Location
Auckland, Auckland, New Zealand
Company size
214 employees

Who is Kavi Gounder? Overview

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Quick answer

Kavi Gounder is listed as ICT Service Desk Officer at Broxtowe Borough Council, a company with 214 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a matched LinkedIn profile for Kavi Gounder.

Kavi Gounder previously worked as Service Consultant at Fonefix Limited and Service Delivery Consultant at One New Zealand. Kavi Gounder holds Bachelor’S Degree, Information Systems, E-Commerce from Victoria University Of Wellington.

Company email context

Email format at Broxtowe Borough Council

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Broxtowe Borough Council

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Profile bio

About Kavi Gounder

Kavi Gounder is a ICT Service Desk Officer at Broxtowe Borough Council.

Current workplace

Kavi Gounder's current company

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Broxtowe Borough Council
Broxtowe Borough Council
ICT Service Desk Officer
Stapleford, GB
Website
broxtowe.gov.uk
Employees
214
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Company profile
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7 roles

Kavi Gounder work experience

A career timeline built from the work history available for this profile.

Service Consultant

Current
Fonefix Limited

Auckland, New Zealand

Provide hardware and software support for mobile devices and computers (authorised repair agent for Apple, Samsung, Alcatel and Motorola). Also manage the complete process of trade-in devices for our retail partners. This includes cleaning, grading, data wiping, and restoration. I collaborate closely with technicians and service staff to ensure efficient.

Mar 2024 - Present

Service Delivery Consultant

One New Zealand

Auckland, New Zealand

As part of organisation name change retained same position with same responsibilities.

Apr 2023 - Aug 2023

Service Delivery Consultant

Vodafone New Zealand

Auckland, New Zealand

Acted as a customer advocate within the organisation for a portfolio of Enterprise and Government clients. I prioritised customer needs and ensured their concerns were addressed effectively. I oversaw the delivery and resolution of customer service opportunities for fixed-line, mobile, and ICT products, collaborating with internal teams to provide seamless.

Sep 2021 - Apr 2023

Onsite Support Specialist

Vodafone New Zealand

Auckland, New Zealand

Based at a customer site for Enterprise / Government customers. Provide support for mobile device hardware, manage mobile network connections, and assist with account and billing inquiries. My role involves troubleshooting device issues, optimizing mobile connectivity, and ensuring accurate account management. I also oversaw service management, ensuring.

May 2019 - Sep 2021

Service Desk Analyst

Vodafone New Zealand

Auckland, New Zealand

Responsible for providing technical support for fixed-line internet (Fibre/DSL/Wi-Fi), network routing and switching, IP telephony, softphone, and mobile services. In addition to managing incidents, I coach and train new staff to ensure they have the skills needed for effective customer support and technical troubleshooting. Another focus was process.

Aug 2017 - May 2019

Complex Fixed Line Technical Support

Vodafone New Zealand

Auckland, New Zealand

Responsible for providing technical support for fixed-line internet services, including Fibre, DSL, and HFC, as well as offering assistance with IPTV and Cable TV issues. In addition to resolving technical problems, I play a role in training and coaching new staff, helping them to develop the necessary skills for customer support. I also serve as a floor.

Jun 2016 - Aug 2017
Team & coworkers

Colleagues at Broxtowe Borough Council

Other employees you can reach at broxtowe.gov.uk. View company contacts for 214 employees →

RY Rob Yewdell Rob Yewdell Colleague at Broxtowe Borough CouncilNottingham, England, United Kingdom, United Kingdom View → NP Nicola Pickavance Nicola Pickavance Colleague at Broxtowe Borough CouncilGreater Nottingham, United Kingdom View → SN Sarah North Mcieh Sarah North Mcieh Colleague at Broxtowe Borough CouncilSutton In Ashfield, England, United Kingdom, United Kingdom View → SH Sally Hamson Sally Hamson Colleague at Broxtowe Borough CouncilNottingham, England, United Kingdom, United Kingdom View → KE Kelly Eastman Kelly Eastman Colleague at Broxtowe Borough CouncilBeeston, England, United Kingdom, United Kingdom View → RP Rachael Pickering Rachael Pickering Colleague at Broxtowe Borough CouncilNottinghamshire, England, United Kingdom, United Kingdom View → PM Pauline Marshall Pauline Marshall Colleague at Broxtowe Borough CouncilUnited Kingdom, United Kingdom View → JS John Slack John Slack Colleague at Broxtowe Borough CouncilIlkeston, England, United Kingdom, United Kingdom View → MM Michael Marler Michael Marler Colleague at Broxtowe Borough CouncilGreater Derby Area, United Kingdom View → LH Luke Hutchinson Luke Hutchinson Colleague at Broxtowe Borough CouncilNottingham, England, United Kingdom, United Kingdom View →
2 education records

Kavi Gounder education

Ncea Level 3

Hutt Valley High School
FAQ

Frequently asked questions about Kavi Gounder

Quick answers generated from the profile data available on this page.

What company does Kavi Gounder work for?

Kavi Gounder works for Broxtowe Borough Council.

What is Kavi Gounder's role at Broxtowe Borough Council?

Kavi Gounder is listed as ICT Service Desk Officer at Broxtowe Borough Council.

Where is Kavi Gounder based?

Kavi Gounder is based in Auckland, Auckland, New Zealand while working with Broxtowe Borough Council.

What companies has Kavi Gounder worked for?

Kavi Gounder has worked for Broxtowe Borough Council, Fonefix Limited, One New Zealand, and Vodafone New Zealand.

Who are Kavi Gounder's colleagues at Broxtowe Borough Council?

Kavi Gounder's colleagues at Broxtowe Borough Council include Rob Yewdell, Nicola Pickavance, Sarah North Mcieh, Sally Hamson, and Kelly Eastman.

How can I contact Kavi Gounder?

You can use AeroLeads to view verified contact signals for Kavi Gounder at Broxtowe Borough Council, including work email, phone, and LinkedIn data when available.

What schools did Kavi Gounder attend?

Kavi Gounder holds Bachelor’S Degree, Information Systems, E-Commerce from Victoria University Of Wellington.

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