Kavin H. Email & Phone Number

Hanoi, Hanoi, Vietnam

· Generate Leads from corporate accounts and travel agencies for an online B2C/ B2B booking engine· Actively seek out new sales opportunities; Identify new potential customers, and set up ideal prospecting strategies.· Being responsible for account managing, sustaining, and maximizing revenues online sales accounts.· Seeking new OTA partners and getting the tours of the company listed.· Coordinate with OTAs partner for special promotion campaigns, update service, and support issue cases for OTAs partner, including communication with partners.· Taking care and handling all requests via OTAs· Search and develop customer systems through the Internet.· Research market trends, the behavior of customers, update customer information, and information competitors through the internet.· Update OTA activities, action plans, and sales reports regularly.· Participate in preparing the sales plan with the Business Development Manager.

Remote

Life's a Beach Resort/Hostel- Created and executed a content calendar, resulting in a 25% increase in website traffic.- Built a highly engaged online community through thoughtful engagement and content sharing.- Increased overall engagement on the brand's social media platforms by 20% within a month- Collaborated with the content team to create engaging ad creatives that resonated with target audiences.- Established a consistent brand voice and tone across all social platforms, improving brand recognition.

Happy Pearants

- Collaborated with the content team to create engaging ad creatives that resonated with target audiences.- Established a consistent brand voice and tone across all social platforms, improving brand recognition- Created and executed a content calendar, resulting in a 10% increase in website traffic.

Breakthrough Ctc

- Established a consistent brand voice and tone across all social platforms, improving brand recognition.- Created and executed a content calendar, increasing website traffic.- Collaborated with the Marketing Manager to create content that resonated with target audience personas.- Reduced content production time tremendously through streamlining and outsourcing strategies

The Mental Wealth Academy

- Created and executed a content calendar, resulting in a 25% increase in website traffic and 30% more engagement on social media pages- Wrote blog posts content, resulting in 30% more organic traffic visits- Increase email newsletter open rate by 20% by writing compelling headlines and ad copy- Collaborated with the Marketing Manager to create content that resonated with target audience personas.- Helped increase sales by 5% by writing ad posts and email newsletters with copywriting tactics to invoke audiences to convert

Remote

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Orlando, Florida, United States

- Collaborated with digital managers to onboard clients and discuss marketing plans for business growth- B2B Sales to help bring in more customers for clients- Using Canva to create promotional ads that help generate more clicks by 8% - Creating a digital marketing strategy for each specific business's needs and executing it to bring in more traffic/ conversions

Healthy Lifestyle Solutions Podcast

- Increased Ads Open Rates on all Social Media Ads by 150% in 1 month by leveraging successful landing pages engaging ad copy, and clear CTA- Increased clickthrough rate on posts by 100% in 2 months by creating ad copy and clear CTA that interest targeted audiences to click on them

Apercu Advisor Llc

- Increased company revenue with a $50 ad budget spent in 2 weeks using Paid Facebook Adsto capture leads and convert them to purchasing customers.- Increased Followers and Reach by 100% in 3 months by creating engaging content via SocialMedia Post- Boosted Social Media Engagement by 650% in 3 months by launching multiple ads that aretested and optimized to capture targeted audience's attention- Increased Company Social Media Traffic by 500% in 1 month by launching organic Facebookposts/content and Paid Facebook Ads to engage targeted audiences' interests.

Orlando, Florida, United States

- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.- Loaded truck and properly secured items to prevent damage for over 5000+ deliveries.- Loaded and unloaded 200+ delivery vans per shift.- Contacted customers prior to delivery to confirm and coordinate delivery times.- Updated quality control standards, methods and procedures to meet compliance requirements. - Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance. - Monitored and maintained high level of on-time delivery reliability service and performance- Led Amazon team of delivery associate to finished on time delivery, good customer service skills, managing their routes, inventory and projecting the best route for them.

Orlando, Florida, United States

- Surrounded items in cling film, padded blankets and tape to protect from damage.- Inspected truck lifting ramp and moving assistant equipment and used troubleshooting approaches to keep machines operational for all shifts.- Safely transported house related item: furniture, TVs, gym equipment, etc, tems using dolly, straps, and carts- Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners. - Coordinated daily work strategies, following oral and written instructions to properly move, load, and unload furniture.- Transporting and performed boxing, packing, labeling and preparation of moving customer to new location.

Orlando, Florida, United States

- Contacted customers prior to delivery to confirm and coordinate delivery times.- Kept detailed records of sales, payments and completed or in-progress deliveries.- Updated routes based on weather and road conditions in real time to decrease delivery times by 50%- Completed on-time deliveries by choosing best and most efficient routes.Professional customer services has made a positive customer experience by receiving their food on time and having good manners

Orlando, Florida, United States

- Supported staff development and goal attainment by focusing on skill development and job satisfaction.- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.- Have effective upselling and cross-selling methods and training co-workers to do the same. - Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.- Maintained positive customer relationships by responding quickly to customer service inquiries.

Digital Marketing Certificate, Marketing

An intensive 180 hours bootcamp dedicated to marketing strategy, campaign development, digital advertising, and site analytics/reporting..

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