Kavion Ashley Email & Phone Number

Florida, United States

Fort Lauderdale, Fl, Us

Fort Lauderdale, Florida, United States

• Performs placement of plugs, cross connect jumpers, drops, protectors, inside wire, network interface devices, and/or associated equipment.• Installed, maintained and repaired technology related systems, alarm devices, and related equipment on commercial and residential properties. • Installed, maintained or repaired and tested data cable, and wiring and other security systems related hardware. • Educated customers on service features and functionalities to enhance user experience. • Identified, troubleshooted and resolved hardware, software, and basic network related problems encountered by end-users of the network. • Verified the correct operation of all installed services to ensure customer satisfaction.• Troubleshooted and resolved service failures related to computer hardware, software and internet. • Completes documentation and reports information for work performed as required

Atlanta, Georgia, United States

• Developed and implemented new features for the company's website using AngularJS, HTML, and CSS for the front end, and Java with Spring Boot for the back end.• Ensured code quality by writing clean, efficient, and maintainable code adhering to best practices and coding standards. • Diagnosed and resolved issues in production environments, ensuring minimal downtime and optimal performance. • Collaborated within an Agile Scrum team of twelve, including five developers and three Quality Assurance engineers, to deliver high-quality software in a fast-paced environment. Document support interactions, troubleshooting steps, and resolutions accurately and thoroughly.• Created and executed test procedures for various software components to ensure functionality and reliability.• Utilized GitHub for version control, managing pull and push requests effectively.• Analyzed system workflows, data usage, and work processes to identify and address problem areas.• Stayed updated on emerging technologies and trends in full-stack development to continuously improve skills and knowledge.

Florida, United States

• Installed AT&T services, including Internet, TV, and phone, ensuring proper setup and functionality. • Conducted fiber, Cat5, and coax cable installations to meet company standards.• Educated customers on service features and functionalities to enhance user experience. Educated customers on service features and functionality.• Implemented the latest technology for high-speed broadband, Wi-Fi, and voice services to provide top-tier connectivity solutions.• Verified the correct operation of all installed services to ensure customer satisfaction.• Installed and rearranged inside wiring to comply with company standards and optimize service delivery.

• Conducted peer coaching and development for team members. • Trained and developed newly hired employees, enhancing team capabilities. • Handled escalations and takeovers to resolve complex customer issues. • Suggested and implemented new ideas that positively impacted the company. • Troubleshot and resolved customer issues related to voice, data, devices, applications, provisioning, and billing.• Managed wireless local number portability, relocations, combined bill support, rate plans, and features.

Coconut Creek, Fl

• Expertly terminated, cleaved, and cleaned fibers, ensuring high-quality work. • Installed IPTV, Internet, VoIP, and cell phone services.• Installed Cat5, Cat6, and Coax cables to meet company standards.• Updated and closed trouble and installation tickets using company software. • Configured routers and customized Wi-Fi settings for optimal performance.

Miami/Fort Lauderdale Area

Provide Network Support and troubleshooting with voter equipment

Davie, Fl

• Installed AT&T services, including Internet, TV, and phone, ensuring proper setup and functionality. • Conducted fiber, Cat5, and Coax cable installations to meet company standards.• Educated customers on service features and functionalities to enhance user experience.• Implemented the latest technology for high-speed broadband, Wi-Fi, and voice services.• Verified the correct operation of all installed services to ensure customer satisfaction. • Installed and rearranged inside wiring to comply with safety and usability standards.

West Palm Beach, Fl

• Built web applications using HTML, CSS, and JavaScript. • Implemented SEO strategies and web optimization techniques to improve site visibility and performance.• Created new user-facing features to enhance functionality and user engagement.• Wrote reusable code and libraries to streamline development processes.• Translated UI/UX design wireframes into actual code, ensuring design fidelity.• Managed all aspects of client website creation, from initial concept to deployment.• Led the UI design efforts for the company website, ensuring a cohesive and user-friendly interface.• Designed and developed an ecommerce web application, enhancing the company's online sales capabilities.

Miami/Fort Lauderdale Area

Deploy and support election specific voter check-in Technologies such as desktops, laptops, tablets, cell phones, printers and network devices.Troubleshoot Network, Wifi and Connectivity issues.Assigned to a support region Election Day consisting of more than 12 polling locationDrove personal vechicle when necessary based on assignments within broward countyPerform on time within a Time Sensitive project

Pompano Beach, Florida

Works with basic cable test equipment, broadband, computer operations,mathematics.Determines acceptability of video and data services by reviewing television picture quality and PC and modem connections following any work on cable services to provide the best possible service for the customer..Drives company vehicle in a safe and responsible mannerUse basic cable installation tools, hand tools, lift and carry loads of 70lbs or more, access crawl spaces and attics, performs jobs from high places.Performs work near power lines and electricity in inclement weather along with moderate exposure to noise levels.

Modify configurations, utilities, software default settings, etc. for the local workstationEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipmentInstall, test and configure new workstations, peripheral equipment and softwarePerform timely workstation hardware and software upgrades as required

Check-in and check-out customerHelps customers find the complete solution that works for them. Answer computer and networking related questions

West Palm Beach, Florida

Installed frameless shower doors, antique mirrors and custom mirrors.Communicated with customers daily. Analyzed and solved customers problems and assured satisfaction

Bachelor Of Applied Science - Basc, Web Page, Digital/Multimedia And Information Resources Design

Associate Of Arts - Aa

Vocational School, Network Technician

Network Technician Comptia A+, Comptia Network+, Microsoft MSCE/MSCA

Computer Science, Finance

High School, Computer Science

Activities and Societies: Computer Science CertificationRegents Diploma