Kavita Goel Email & Phone Number

Redmond, Washington, United States

Redmond, Wa

• C+E GC for Tax Compliance Remote Seller Initiatives – Thailand, Nigeria and Oman. Drove the Engineering & portal changes as well as partner communications. • Managed Retail Invoicing for Digital Supply Chain and then transitioned this work to a partner team. o Oversaw the work of a team of vendors, ensuring invoicing was complete and accurate. o Responsible for implementation of Tax compliance initiatives for this space. o Influenced Engineering to proactively report any issues with invoicing. Automated the SOX review process. o Drove invoicing improvement features with partner Engineering teams to reduce manual intervention and ease the recon process. o Collaborated with Credit and Sales teams for an end-to-end partner experience, • Drove requirements and enabled the 1st Microsoft Complete launch for Surface Retail. • Onboarded Print Vendors to our internal APIs for token printing. • Launched Commercial Products – BizTalk and Azure FXT

Redmond, Wa

Partner Onboarding, Digital Supply Chain, Universal Store BizOps, WDG Drove migration from ACS to AAD authentications for all partners globally

Redmond, Wa

Partner Onboarding, Digital Supply Chain, Universal Store BizOps, WDG Drive transformation of software distribution through retail channel to digital model, via point of sale activation (POSA) cards and electronic software download (ESD). • Managed 38 onboardings - provided support and technical expertise for integration with Microsoft’s web services, external Microsoft partners with multi-million dollar sales revenues and internal Microsoft teams. • 33 launches across multiple geographic locations - grew sales in Latin America. • Established great working relationships across multiple teams (Sales, Engineering, Product Configuration, Pricing, Invoicing, Marketing, Business Groups) and recognized by partners with great feedback. • Primary contributor to team’s process improvement initiatives, transition to Dynamics CRM and documentation revamp - CRM improved tracking, metrics and enabled cross-coverage for onboardings.

Bothell, Wa

• Led test team - supervised onsite and offshore testers, estimated resources and time on tight schedules, reported status to AT&T’s executive management. • Led projects to deliver data for unit testing, UAT & ETE testing and maintained the test catalog database.

Bothell, Wa

• Selected as Defect SME from a 6-member team - ensured defects were valid and detailed. Reduced the high defect rejection count. • Authored the team’s testing handbook, prepared test plans and test summary documents. • Designed tests for the in-house sales application for mobile (Windows, BB and Palm) and UI testing. • Partnered with external teams and trained them on creating their own test data.

• Promoted to Offshore Team Lead - supervised other EDI QA analysts, partnered with onsite resources and interviewed new candidates. • Assumed additional responsibility as EDI SME - authored a requirements specification document, trained QA analysts and developers.

Noida Area, India

• Modified code and batch jobs for shipping operations. • Achieved 0 ticket count for multiple release cycles.