Kvita Jadhav Email & Phone Number

Responsible for operations for dual location.Delivering financial & operational KPI's including retail & services salesCommitment to deliver on excellent client service & ensure all service operations as per the Chatters Service Operational Manual.Managing overall operations of the facility, including short- and long-range strategic planning to ensure that stores operates cost effectively and efficiently.Providing daily leadership of the store operations, ensuring all productivity and expense controls are followed as well as ensuring that all revenue opportunities will be capitalized upon.Maintaining the facility is in peak condition at all times, so as to provide greater customer service.Managing day-to-day operations within the store inclusive of client service experiences, scheduling, and employee relations.Responsible for recruitment, development and training of support staff. Manages, trains, and motivates all employees reporting and creating team with high morals.Coaching & providing reviews to all staff members.Establishing short-term and long-term goals for each employee and reviewing status of each goals on a monthly basis.Maintaining the establishment and execution of all departmental goals. Ensuring that workstations are cleaned down at the end of the day.Assuring the efficient flow of service and standards are constantly meeting during service periodsProficient with all customer requests and queries are responded promptly and effectively.

Edmonton, Alberta, Canada

•Managing current and new client accounts by working closely with them to determine their current needs and offer additional services•Growing and maintaining existing relationships with clients by building and maintaining strong client long term relationships and understanding their needs•Operating as the lead point of contact for all maters specific to the client•Identifying and addressing client concerns and proscribing recommendations•Improve client experience and strengthen relationships•Increase client retention, drive client loyalty, resulting in increased sales•Managing multiple projects and/or multiple accounts at one time while keeping on deadlines•Compiling, reviewing/editing reports prior to client interactions•Collaborating with internal departments to facilitate client need fulfilment•Act as a liaison with Recruiting, Administration, and Accounting on behalf of the corporate client and the company and foreign nationals•Collaborate with sales team to support prospective clients•Pass leads to sales team and maintain active role post-sale•Communicate with clients to inform them of case progress•Maintaining reports and accurate notes on corporate accounts within CRM application•Maintain current knowledge of new immigration programs/pilots that would benefit our corporate clients and foreign nationals

Alberta, Canada

Responsible for managing all services, classes and events. Support all service-related areas such as Beauty, Skincare & Fragrances, and classes within store. Responsible for the development and certifications process for Beauty Advisors. Provide opportunities to elevate their artistry skills whenever possible. Manage the daily operations at the Beauty, Skincare and Fragrance Studio and ensuring that the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.

Edmonton, Alberta, Canada

Led a team of 30 professionals. Responsible for coaching & training, hiring, scheduling, payroll & inventory management. Created an effective plan for Business Development and Labor Management. Implemented operational procedures and standards to achieve set business goals.

Edmonton, Alberta, Canada

Led a team of 110 Professionals. Managed the entire staff of the restaurant and coordinated theirwork. Generated detailed daily, monthly, quarterly and yearly reports on business, staff, and profit. Met and greeted customers, organized table reservations and resolved customer complaintsabout service or food quality, ensuring a positive customer experience.

Saskatoon, Saskatchewan, Canada

Led up to 16 employees. Responsible for training and scheduling of staff. Manage all paperwork, payroll, daily finances, cash duties and data entry. Assisted the Restaurant Manager with all daily tasks and independently handled projects and customer concerns as well.

Managed Twisters Bar lounge and handled liquor store, which was a part of Best Western hotel. Worked on inventory Management, purchasing and receiving orders. Supervised staff of 6 and over looked cash management and VLT( Slot machines).

Saskatoon, Saskatchewan, Canada

Saskatoon, Saskatchewan, Canada

Performed duties of opening & closing of cash registers daily. Ensured department was always well maintained and ready for customers. Helped customers through their queries, concerns and complaints.