Kavita Tripathi (Mbcs) Email & Phone Number

United Kingdom

• Determine/ define project charter (inc. RACI matrix)/ scope /brief and objectives.• Development and signing off on the SOW (scope of work). Prepare /share detailed project plan, HLD/ LLD, RAID document, communication and project review plan.• Budget forecast and monitoring of project ROI of all projects. Supervise issue of purchase orders, invoices and payments. Review ROI.• Maintain and update RAID doc for critical, major/ minor risks, assumptions, issues, dependencies and constraints to ensure a proactive mitigation. • Allocate/ align all the resources efficiently for multiple projects. Schedule and drive project meetings with clients, daily huddles, scrum calls to track sprint backlog.• Manage needs and priorities of multiple client projects and share update with project board on overall health of the project/s.• Supervise contracts with 3rd party vendors, suppliers and consultants by assigning, tracking and controlling their deliverables, activities, tasks, ensuring they understand and deliver as per agreed SLA. • Facilitate any required IT/ technical support during design, development and delivery of products and services ( for hosting webinars, videos, online coaching and peer discussion forum, both onsite & remote)• Progress updates on the CRM system.• Ensure development and delivery of customised learning tools/ S/w, digital guides as per client’s needs (PaaS, SaaS, Rise360)Key Achievement: Appreciated and applauded by the management/ stakeholders for meticulous planning & delivery of the assigned projects on time, to budget and quality, implementing industry best practices & adding new business.Developed an automated Pricing application for all products & services for calculating product costs to company (CTC) and customers.

United Kingdom

• Successfully analysed and documented new business requirements (BRS) & work package, coordinated and supported development and delivery of E2W new screens, data migration and automation for business-critical functionalities of E2W and Disclosure and Barring Service (DBS) process for DTMS (HR Portal) replacement project.• Managed Functional/ non-functional testing, end to end UAT and business users training for successful migration to new DTMS portal. Advise and coordinate with dev / test teams on test criterions and test plans. • Acted as a subject matter expert (SME) on topics of immigration regulations, keeping abreast of legislative changes, ensuring compliance policies/processes during “automation project” remain intact and in line with UK home office regulations.• Designated as Business SPOC to coordinate with IT/PMO, Business Intelligence BI, Management Information System MIS and HR Teams for various reporting requirements, E2E planning and driving the UAT / Bug reporting of the new software / s/w application for key process automation/ BI reports & updated website and DTMS portal to be used by cross functional teams.• Introduced and trained different business teams on use of SharePoint application for monitoring and reporting project progress, risks, issues related to new screens, DTMS Portal and data migration project.• Aggressively worked on candidate data management that included historical data retrieval, new data uploads and data transformation through digitized document management system (DMS).Key Achievements- Nominated and Won the “Best Process Improvement Award”- Received multiple appreciations and accolades from the Board of Management, manager and peers for being highly professional, dedicated, trustworthy, knowledgeable and delivering all given projects on or before time.

Bangalore

In this strategic role I performed as a key leader to senior management, faculty, students and staff on Marcom best practices, engagement strategies, thought leadership, sponsorships, and digital and social media. Led and steered course of cross functional teams, continuous improvement programmes, project governance & compliance, coordination across projects, develop project docs such as project plans, RFP, LOIs, business cases, SOW, SLAs etc. My KPIs included. •Cultivate and manage relationships with public and private grant sponsors, alumni, donors, peer organizations, societies, legislative representatives and govt agencies, industry partners, media partners, prospective faculty/ students to address specific opportunities and success outcomes.• Supervise IT system (CRM/ERP) implementation, websites & portal development, lead generation, market research & analytics. Global product launch events & conferences management.•Manage development & UAT of different web sites/portals and UX /UI projects. Develop & supervise requirement engineering; info architecture; navigation mapping and integration of SEM/SEO/LPO/ digital tools to increase search standings, website traffic & leads.•Budgeting & NPV estimation for break-even/ROI over the project lifecycle. Drive cost efficiency programmes, develop resource capacity, forecast the accurate revenue/ cost. Provide project reports, metrics, dashboards, Issue/Risks. •Supervise & lead Board & projects meetings. Provide strategic counsel & guidance to senior leadership on communication matters, including crisis communication & reputation management.• Performance review of 3rd party suppliers, contractors, channel partners, agencies and freelancers. •Project staffing & training to meet project deliverables. Transferring skills/ implement industry best practices that increase client capability as well.Key Achievements: 1. Achieved 55% growth in overall business, 2. Added client base by 4 additional new clients in a year

Bengaluru, Karnataka, India

• Recruited to head campus placements and corporate relations department to project manage training, development and placements of MBA/ Executive MBA graduates; initiate, develop and manage relationship with global clients, stakeholders, corporate fraternity; and to also organise interactions of placement project team with delegates from MNCs, govt and pvt organisations, charities etc across industries.

Bengaluru South, Karnataka, India

In the role of Registrar, my key duties included the followings;•Manage, collaborate with and guide project teams working on students admissions, estate- site project, IT Systems and Security, Business Change, HR Policy implementation & Commns and continuous improvement projects, aimed at creating more robust and systems oriented functioning of the respective business units/ departments. • Contract negotiations & engagement with Software Technology Parks of India (STPI), an autonomous society under Ministry of Electronics & Information Technology (MEIT), Govt. of India for setting up and manage IT infrastructure/LAN facilities across the orgn.• Benchmarking & implementation of global HR/ recruitment practices. Played a key role in implementation of capacity building programs. Supervise PAN India students admissions and faculty recruitment drives. Assist in academic administration.• Design and Implement annual manpower, recruitment and budget plans and deliver end-to-end specialists’ support to employee life-cycle - Induction to Separation; align business objectives with employees and management.• facilitate IT Operations incl IT applications mngmt, ERP integration, e-mail services, end user computing, datacenter, network and IT and physical security management/ services, website domain ownership, H/w & S/w asset life cycle management. • Lead Information Security (IS) policy implementation project and review of periodic MIS/ project reports, quarterly senior stakeholders’ portfolio reviews.• Additionally, held charge of QMS for ISO 9001:2000 Quality compliance and Quality Management Audits. • Lead the functioning of Quality Assurance cell (IQAC), a centralised dept to develop, implement & monitor; different corporate and/or institutional policies, processes and quality initiatives for continuous improvement.• Facilitate functioning of various committees (Alumni, Executive education, placements, admissions, disciplinary) and planning / hosting of events.

Mumbai, Maharashtra, India

• Planning and implementation of project plans for internal and surveillance audits, accreditation/ re-accreditation /certification by respective assessment agencies and organisations. Driving Quality assurance initiatives including framework for continual improvement in ISO 9001:2000 processes and ensure that processes needed for the Quality Management System (QMS) are established, implemented and maintained. • Report to top management on the performance of the QMS process and any need for improvement. Ensure that all new staff are inducted into the requirements of the QMS related to their own roles and responsibilities. Provide audit training as necessary; liaise with the external assessment body on all matters related to the external accreditation process including audit training and process awareness for execution of such programmes. Information and data collection across depts, for preparing Self-study reports/ quality manuals/ SOPs for ISO/ NAAC accreditation as well as for international accreditations (eg; AACSB, EQUIS, AMBA etc)• Also, project manage implementation of Integrated Management System, IMS, to manage various departments’ resources status, training, administration and evaluation activities.Key Achievements: 1. Successfully achieved 5-yearly NAAC accreditation. 2. 3-yearly ISO certification for NMIMS Mumbai 3. Promoted to Executive (Quality assurance) post completion of initial 06 months of probation period

Maharashtra, India

• Project managed Naval Establishment Management system, NEMS, with modules for end to end enterprise resource planning, ERP, and management of naval bases / establishments/ departments on an integrated platform with various Naval HQs. • Implemented and drove strategic human resources, training/ IT projects plans in collaboration with Naval Headquarters, NHQ, Delhi. Budgeting and managing of various navy funds as fund in-charge while also managing the unit HRM functions right from manpower planning to recruitment and selection, from orientation to performance appraisal management, from promotion to employee welfare and from grievance handling to counselling. • As officer-in-charge Training design and evaluation (TDEC) unit, led delivery of Annual Training and induction programs for specialist officers and sailors of Indian Navy across various wings of Centre of Marine Engineering and Technology, CMET, in collaboration with naval commands and naval headquarters.• As Training Coordinator at Cadet’s Training Department, INS Shivaji,Supervised ISO 9000 QMS projects implementation across different departments and training wings. Facilitated the design and implementation of SOPs for the entire process of Recruitment, Teaching and Trainings as per ISO 9000 norms.Key Achievements: 1. Adjudged Best IT Instructor twice while teaching at computer application centre (CAC) wing of dept. of ‘Centre of Marine Engineering and Technology (CMET), Lonavla. 2. Successful Roll out, implementation and user acceptance testing, UAT, of NEMS software packages and training projects3. Beta testing of Examinor 3.0 S/w

Master'S Degree, Information Systems, Merit

Activities and Societies: Reading Alumni AssociationDigital innovation, Digital Business, applied Informatics, Data science, Data mining.

Pgdm, Masters In Business Administration, Merit

Master Of Science - Ms, Physical Chemistry, Distinction