Experienced administrator and a passionate educator with a robust background in higher education, specializing in adult learners with a focus on Sustainable Development Goals (SDGs). Known for self-motivation and advocacy for lifelong learning, with a particular passion for SDG4: Quality Education. Proficient in office administration, people management, emotional intelligence (EQ), customer experience, strategic thinking, communication, and decision-making. Additional expertise in e-learning and Open Distance Learning (ODL) management. Holds a Master of Business Administration (MBA) from Universiti Utara Malaysia and a Bachelor of Management (Hons) from the University of Science Malaysia. Certified Train the Trainer (TTT) with extensive experience conducting public training sessions focused on soft skills..