Kavitha Irwin Email & Phone Number

• Worked with the application development team in delivering solutions to the schools and staff
• Helped customize the Student Information System using HTML coding and SQL reports for better reliability and daily usage
• Responsible for Quality Assurance and testing of the Student Information System for better efficiency
• Responsible for storing grades for Secondary and Continuing Education schools, helped with the Scheduling of courses in Power Scheduler, setting up the schools for… Show more
• Responsible for storing grades for Secondary and Continuing Education schools, helped with the Scheduling of courses in Power Scheduler, setting up the schools for the next physical school year and running the End of.
• Responded to system stakeholders effectively in a timely manner Show less

Whitby, Ontario, Canada

• Provided excellent service to customers and associates, and managed workload during peak seasons.
• Used POS electronic systems to look up product information and availability.
• Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems and avoid escalation of issues.

Toronto, Canada

• Analyzed the needs of the enterprise and businesses and investigated and proposed system structures
• Built consensus at an executive level and then involved in implementing the strategy.
• Provided SAP Application and Development support, code, test, debug, implement, and document highly complex programs.
• Prepared detailed specifications from which programs are developed and coded.
• Created appropriate documentation in work assignments such as program code, and technical… Show more
• Created appropriate documentation in work assignments such as program code, and technical documentation Show less

Bangalore, India

• Worked with the global support team in U.K. in understanding and providing integration solutions for our clients systems.
• Performed unit testing and was involved in code reviews.
• Tasks involved re-designing the applications using VC++/C++ for better user friendly interfaces.
• Designed and implemented change requests using VC++/C++/Oracle for customers.
• Executed/handled numerous projects

Bangalore, India

• Worked in Tecknocord to design and implement various Interactive voice Responsive system (IVRS) using C++/VC++/Oracle/FoxPro/MS Access for various clients.
• Installed the IVRS for Telecommunication and Railway departments. Performed testing and maintenance to the various clients.
• Executed/handled 5 projects.