Kavitha Jayaprakash Email & Phone Number

Oddanchattram, Tamil Nadu, India

• Set goals and objectives for the branch team and ensure providing direction, guidance, and supervision to branch staff to foster a positive work environment and promote teamwork and collaboration
• Monitor branch performance against key performance indicators (KPIs) and sales targets by analyzing data and trends to identify areas for improvement and implement corrective actions.
• Enhance the bank's presence and reputation in the community through active engagement with local… Show more
• Enhance the bank's presence and reputation in the community through active engagement with local businesses, organizations, and stakeholders. Show less

Chennai, Tamil Nadu, India

• Ensuring quality customer service across branch banking process. Monitoring a big operational team in terms of handling productivity management, operational issues and adherence to audit compliances.
• Act as the escalation point for sensitive client issues by working towards resolving it in a timely manner and providing a satisfactory response to the client.
• Oversee the process of setting inventory level targets to meet customer and sales expectations.

Chennai Area, India

. Handling high net worth customers by being a part of the branch banking system. Maintaining the customer relationship by providing quality in services.· Adept at performing banking operations efficiently by coordinating with various branches and managing a variety of branch banking process.· Proficient in handling quality customer service operations.

Chennai Area, India

• Analysed the scope of a new distribution channel for electrical goods, from a sample of 100 self servicing outlets in South Chennai and Dindigul.
• Collected primary data using a structured questionnaire, targeting the store supervisors and managers.
• Processed the data using multivariate analysis and identified the extent of vulnerability of the product community and the constraint for a product by the traditional perception about it.

Master Of Business Administration - Mba, Finance And Financial Management Services

Activities and Societies: . Been as a financial analyst for the NSE trading committee at the institution. Analyzed the stock market.

Bachelor Of Commerce - Bcom, Accounting And Finance

Activities and Societies: President in the College ENTREPRENEURSHIP DEVELOPMENT CELL team for three years. Actively participated by being.