Sixteen years of experience in HCL Technologies Ltd, Chennai, India and Eleven+ years of experience in Healthcare/Pharmaceutical domain involving in in Research, Design and Development, Sustainment services, Maintenance and Support. Sixteen years of experience includes various key Technical Manager roles in Learning Management System (LMS) SaaS applications, Cloud platform, Oracle PL/SQL, Java, VC++ and COM with 1-year onsite experience in US as Onsite Coordinator.Learning Management System SME (Development, Sustainment, Support & maintenance): Worked in various LMS applications – ThinQ, Saba, Plateau, SuccessFactors Learning and ComplianceWire and worked with multiple pharma clients, Pfizer, Merck & Gilead Sciences. Skilled in on-premises to Cloud migration activities, Design and Development, Sustainment services, Support and Maintenance activities. • Project Management: End to end Project delivery and management activities including resourcing, finance & billing. • Process: Expert in project process compliance activities. Played a vital role in Project Quality Analyst and Defect Prevention Analyst activities. Leading the team for internal as well Client audits. • Expertise in requirements gathering and business process analysis. • Hands on in RFP process and data gathering. • Expertise in Technical writing and designing• Expertise in good documentation practices and GxP process. • Expertise in Client interactions, business communication and Vendor coordination • Expertise in custom report generation and custom view creationsCertifications:Certified Vault Platform role-based Administrator & Vault QMS System AdministratorCertified in Leading SAFe 5.1Tools used:• Expertise in Test executions and HP ALM • Hands on in Quality Management tool - Trackwise• Possess good knowledge in Asset Management tool – IBM Maximo• Hands on in MS Visio preparing the Business flow diagrams• Hands on in Plateau Report Designer tool