A PG degree holder in Business Administration (Finance), with over 18 years experience in software industry in fields of sales operations, customer operations in Quote to Cash domain (renewals, enterprise deal management), product management, contract administration, Business Architecture & Business Capability Mgt, SaaS business opsExperience in leading 70 member Enterprise License Agreement IB Operations and PMO team along with 80 member India renewals quoting team & IB License Entitlements team under the IB services organization.Experience in process transitions (HP & Compaq merger renewals process transition at Hewlett Packard Global e- Business Ops).Experience in handling Hyperion products configurations & enablement quotes for enterprise dealsExperience in Quote to cash, software licensing, renewals, Complex Enterprise agreements quotes & configuration, deal management, contract administration & sales operations support Experience in setting up and running 70 member operations team globally at Vmware (India, US, Ireland, Costa Rica) and responsible for staffing planning, headcount planning, forecasting, people leadership. Experience in PMO functions of handling business transformational projects, representation on company wide projects, impact assessment, operational readiness, change management, project management & delivery and roadmaps.Management of people managers, stakeholder engagements, vendor engagements, globally and cross functional team interactions, along with experience in working on matrix environmentExperience in business capability management, Business process Management (BPM), process excellence practices and RPA.Experience as product line mgr for supporting SaaS business model strategy and ops
Listed skills include Business Intelligence, Oracle Applications, Business Analysis, Oracle E Business Suite, and 20 others.
