Kavitha Patil Email & Phone Number

United States

Seattle, Washington, United States

Lead a team responsible for managing and maintaining the data center infrastructure, storage systems, virtualization environment, Hyper-converged infrastructure.Implemented cloud computing solutions and oversaw the successful migration of critical applications to the Azure cloud platform.Collaborated with cross-functional teams to define technical requirements, design infrastructure solutions, and ensure seamless integration with existing systems.Managed data migration projects, ensuring data integrity and minimal disruption to business operations.Developed and implemented quality management processes, resulting in improved efficiency and reliability of data center operations.IT Service Management, including incident management, change management, and problem management processes.Provided technical expertise and guidance to customers, resolving complex issues and ensuring customer satisfaction.Collaborated with stakeholders to define ticket management workflows, ensuring alignment with ITIL best practices and business requirements.Provided leadership and guidance to the team, ensuring prompt and accurate ticket resolution, adherence to SLAs, and customer satisfaction.

Bengaluru Area, India

Involvement in all phases of Clustered Data ONTAP transition life cycle. Driving growth and scale through customer, field and partner engagement.Assessing and qualifying customer environments and partner readiness. Understanding of the key steps associated with transition planning, including migration planning and operational readiness planning, as well as understanding and eliminating the risk introduced.Automation and continuous process improvement initiatives to reduce transition cycle times, improve quality and deliver consistency.Define standards, develop process methodologies, technical document for various NetApp products and services for ease of product adoption by NetApp internal and customers.

Bengaluru Area, India

Led the EMC VSI plugin QA team responsible for preparing test plan, running and validation of test cases using automation scripts. The plugin eased storage provisioning within vCenter, provided policy-based Data Protection and increased management efficiency.Architecting MS Exchange server on EMC storage –Implementation, design and configuration, performance analysis and providing solutions around VMware and Hyper-V environments, Backup and Recovery, Disaster Recovery, Replication, Data protect and Deduplication.Exchange Solution Reviewed Program (ESRP) StorageHighlights:• ESRP published on Microsoft. Microsoft Partners can use the ESRP framework provided to test their storage solutions targeted for Microsoft Exchange deployment. Customers can use the solutions to help plan/design their own Exchange storage architectures.• Authored white papers, Validation Test Reports, Reference Architecture Guides, Best Practices Guides, “How to” videos- for EMC consultants to deploy the solutions their LAB environment.• Automation of Exchange deployment tasks using PowerShell scripts.