Kavitha Sathiyanarayana Email & Phone Number

California, United States

Enphase Energy

• Enphase Energy is an energy technology firm specializing in software-driven home energy solutions encompassing solar generation, home energy storage, and web-based monitoring and control. Enphase successfully adopted.
• Worked with native Salesforce quote-to-cash functionality such as Opportunities, Product configuration, Product rules, Price rules, Quotes, Orders and contracts, Lead-to-Cash business process.
• Participated in Requirement Gathering and JAD Sessions.
• Created process flow diagrams to map business processes.
• Developed user stories and task assignments for technical and testing teams.
• Configured the CPQ system for quoting to meet specified requirements, including product configurations, pricing rules, and approval workflows to streamline Quote-to-Cash processes.

Riverbed

• Riverbed transforms data for practical insights across the digital ecosystem, improving performance for a seamless digital experience. The successful integration of Salesforce at Riverbed has replaced the quote-to-cash.
• Redefined Riverbed's quote-to-cash processes by configuring and customizing Salesforce to meet business requirements and streamline workflows.
• Led business discussions on design, requirements gathering, and developing user stories.
• Created Data Flow and process flow diagrams for better system understanding.
• Collaborated with the Development team to address gaps in business requirements.
• Orchestrated sprint planning and backlog grooming with the product owner and engineering.

Cypress Semiconductor

• Cypress Semiconductor Corporation is a prominent semiconductor manufacturer known for its innovative products, including NOR flash memories, F-RAM, SRAM, Traveo microcontrollers, and programmable system-on-chip.
• Customized Salesforce.com applications to meet organizational requirements.
• Managed day-to-day support and enhancements for Cypress's Salesforce instance.
• Collected and documented requirements through collaboration with business teams.
• Led Joint Application Development (JAD) sessions, creating business requirements and workflow diagrams.
• Developed use case documents, traceability matrices, and System Requirement Specifications (SRS).

San Francisco Bay Area

• Barn365.com is a poultry management system where the poultry process is automated to monitor anywhere and increase productivity.
• Engage client to gather Software Requirements/ Business rules and ensure alignment with development teams.
• Translate requirements into deliverables such as functional specifications, use cases, user stories, and workflow/ data flow diagrams to support the business requirements.
• Work closely with the clients, and the technical team to do an in-depth analysis of the business to identify technical constraints, issues, and risks.
• Interact with software application developers and customer service teams to clarify design specifications, requirements, and address resolutions.
• Created and executed software test plans, test cases, and test scripts to uncover, identify and document software problems and causes.

Chennai

• Expertise in performing System and Regression testing of a wide variety of web applications like contentmixi.com, Divepedia.com, Accharter.com, Nexxcar.com, etc.,
• Expertise in preparing Test plans, Writing Test Scenarios, Test Cases, Review Test Cases, Execution of Test Cases, and Defect Tracking.
• Evaluating the process and the progress of the project as a Project Quality Evaluator and documenting the status in the review report and logging the issues in Defect Tracker.
• Involved in System Regression Testing. Tracked, prioritized, and organized defects and worked with the development team to facilitate timely corrections.

Madurai Area, India

• Expertise in performing system and regression testing of E-commerce/ Auction websites: AJ Auction, Bid crown, 6th Creator, etc.
• Tracked, prioritized, and organized defects and worked with the development team to facilitate timely corrections.

Madurai, Tamil Nadu, India

• Carried out tests to identify, report, and repair issues such as bugs and glitches.
• Identified and tracked defects and supported developers in resolving problems by completing additional tests.

Bachelor Of Engineering (Be), Mechatronics, Robotics, And Automation Engineering

Salesforce Administrator