Led troubleshooting and issue resolution across various business domains, ensuring smooth and uninterrupted operations for key departments, while supporting development projects.● Developed and enhanced reports, forms, and templates, utilizing advanced development and problem-solving skills to meet client requirements and business objectives.● Collaborated effectively with cross-functional teams, including testing teams, QA teams, and implementation teams, to manage defects, support seamless transitions, and ensure alignment with project goals and high-quality deliverables.● Focused on user experience (UX) and interface design, contributing to the overall improvement of front-end elements to enhance business workflows.

● Gained proficiency in JavaScript, HTML, CSS, and SQL, significantly enhancing front-end development and database management skills.● Developed and executed comprehensive test cases, honing expertise in testing methodologies and quality assurance practices.● Collaborated on a team project to test and improve the login functionality of an application, ensuring robust performance and user-centric design, and demonstrating leadership in a team-oriented environment.