Assisting patients facing chronic pain with intake forms before pain-management procedures. Going through the form with them, rewording questions, creating a safe space for patients to explain their concerns and experiences with pain and translating it onto the intake form for doctors and nurses to utilize during the appointment.

Managed customer transactions including purchases, refunds, exchanges and gift cards.Handled customer requests and inquiries over the phonePrepared and sent out customer orders and warehouse requestsManaged part time employee hours and sent out weekly reports to head office regarding paystubs and employee hours. Assisted in tasks handled by other roles such as stock, management and sales

Greeted and assisted customers in finding desired itemsUtilized sales techniques to better understand customer needs and provide recommendations based on knowledge of stock availability and incoming productsApplied product knowledge to push secondary productsCollaborated with a team of sales associates to meet daily and weekly sales goalsParticipated in other roles when needed (e.g. stock or cashier)

Registered incoming patients using health-card, doctor requisitions and personal informationDelivered changing instructions as per the X-Ray requestedSanitized X-Ray rooms before and after imaging proceduresShadowed X-Ray technician during the procedure, took notes of human anatomy Edited and cropped X-Ray images under the supervision of the technician Called patients for alternate locations to confirm ultrasound appointments and provide pre-ultrasound… Show more Registered incoming patients using health-card, doctor requisitions and personal informationDelivered changing instructions as per the X-Ray requestedSanitized X-Ray rooms before and after imaging proceduresShadowed X-Ray technician during the procedure, took notes of human anatomy Edited and cropped X-Ray images under the supervision of the technician Called patients for alternate locations to confirm ultrasound appointments and provide pre-ultrasound instructions and information Show less