Understanding client need through Job description and sourcing relevant profiles, which involves going through the existing database, job portals (posting and sourcing). Involved in initial screening of resumes to check the suitability of the candidates for the Open positions based on work experience, salary, interest level, soft skills, qualifications, technical skills and communication skills. Explaining the process and procedures of interview for the shortlisted candidates and scheduling the interviews. Following up with prospective candidates until they complete all the rounds of interview. Maintaining healthy relationship with candidates before joining and after selection.Responsibilities:• Prior experience in full cycle recruiting for software, Information Technology positions.• Source and qualify potential candidates for technical aptitude and soft skills• Coordinate and schedule interviews• Gather feedback and de-brief candidates after interviews• Manage candidate tracking in our database• Placed the Candidates from junior level to senior level (Asst/Sr. Manager/) positions• Excellent verbal/written communication and interpersonal skills

Understanding client need through Job description and sourcing relevant profiles, which involves going through the existing database, job portals (posting and sourcing). Involved in initial screening of resumes to check the suitability of the candidates for the Open positions based on work experience, salary, interest level, soft skills, qualifications, technical skills and communication skills. Explaining the process and procedures of interview for the shortlisted candidates and scheduling the interviews. Following up with prospective candidates until they complete all the rounds of interview. Maintaining healthy relationship with candidates before joining and after selection.Responsibilities:• Prior experience in full cycle recruiting for software, Information Technology positions.• Source and qualify potential candidates for technical aptitude and soft skills• Coordinate and schedule interviews• Gather feedback and de-brief candidates after interviews• Manage candidate tracking in our database• Placed the Candidates from junior level to senior level (Asst/Sr. Manager/) positions• Excellent verbal/written communication and interpersonal skills

Training and Development: Participating in training sessions to improve your customer service skills and stay updated on new products or services.Providing Information: understanding of the company's products, services, policies, and procedures to provide accurate and helpful information to customers.Handling Difficult Customers: Demonstrating patience and empathy when dealing with upset or irate customers and resolving their issues in a calm and professional manner.Team Collaboration: Collaborating with other departments, such as sales, marketing, and technical support, to address customer needs and concerns effectively.Customer Feedback: Actively seeking customer feedback to understand their needs better and to identify areas for improvement in products or services.Product Knowledge and Up-Selling: Staying up-to-date with product knowledge to make relevant suggestions and cross-sell or up-sell additional products or services if appropriate.Maintaining Records: Keeping detailed records of customer interactions, transactions, inquiries, and complaints in the company's Track RecordAssisting Customers: The primary responsibility is to interact with customers, addressing their inquiries, concerns, and issues through various channels like phone calls, emails, live chat