Kavya Krishna Murthy Nagaraj Email & Phone Number

Veghel, North Brabant, Netherlands

- Responsible for checking the medicine products that are incoming and outgoing from Alliance.- Entering the product details in the system and making sure this is matching with the physical counts that we receive of each box.- Handling of the sorting the products in the right location in the right order of storage in the location and performing the quality check.- Resolving any issues in the products sent or received in terms of product mismatch or counts are not adding up etc..

Eindhoven, North Brabant, Netherlands

• Managing various customers across different domains globally for the Accounts Receivables domain.• Managing the Accounts Receivables for different Airports globally that includes USA, Canada, etc.• I had a portfolio of more than 50 international customers that includes Fossil, TAG Heuer, Michael Kors, Coach, Swarovski, Swatch, Tommy Hilfiger, Hugo Boss, Gucci, etc.• Responsible for managing the customer accounts in SAP ERP/CRM by regularly clearing, updating the accounts, liaising with the Customer, and receiving the Credit Notes/Payments and clearing the accounts in SAP systems, and supporting the billing team.• Responsible for the preparation of the Aging report for every week by collating the customer details such as payments, dues and payment duration thereby providing overall credit collection for that week.• Good hands-on experience with the SAP ERP/CRM tool. Handling various modules like Customer Accounts, Bank details of the customers, General Ledger Account, Payments and invoices overview, invoices exporting.• Experience with handling multiple SAP T-Codes. Experience with intercompany clearing of the invoices.• Responsible for generating the Quarterly report by preparing an Excel Report by checking Provisions, Ledger and Sub-ledger balance and bad debt and preparing an overview of the customers and sharing this report with the higher management, VPs, and the Stakeholders.• Responsible for the monthly BAs (Brand Ambassador - These are under the payroll of Dufry) reporting by calculating the BA details of each location and country and also their salaries, bonuses and commissions that comes towards the local team. And then to generate a centralized billing I work along with the billing team to generate the invoices, so that they can post it in the SAP.• Provided support to the team for the financial year closure activities like issuing invoices and clearing the payments and customer accounts.

Utrecht, Netherlands

• I was responsible for creating the Pivot tables in the excel sheet as per the business requirements to track the financial details of the customers.• I was responsible for maintaining the customer financial data based on their categories as rental customer or customers that are wanting to buy house, etc.…• Worked closely with the front-end employees that are finalizing the deals with the customers and then tracking the finance related processes.• Generating the invoices timely and distributing it to the customers.• Providing the financial data records such as payments received, outstanding payments, new customer wins, etc. for the audit purpose.

Hyderabad, Telangana, India

• Worked as a tester for the migration project for Thames Waters from SAP CRM (a Legacy system) to SAP ISU (Industry specific solution).• From different SAP ISU Modules/workstreams I have worked as a functional tester for the SAP FICA module. Which is, Financial Contract Account. FICA is a contract accounts module that is used for utilities in conjunction with the IS-U module.• Analyze the scenarios with respect to the Business requirement and System requirement specification document & write the Test cases. These test cases involve testing the SAP FICA functionalities like Billing, Invoicing, Dunning, payment methods, number of bill copies, prompt for the payment, interest on the payment if the payment is delayed.• As a tester I was responsible for the Outsorting part where if there are any corrections to be made before Billing or before Invoicing, the request would come to the outsorting module, where as a tester I have made sure the incorrectness of the billing or invoicing is tested properly before releasing it to further stages of actual invoicing.• Drive and own Review Process at Program Level - Working with the business process teams and functional consulting teams under a structured review process to ensure identified test scenarios and test cases are fit for the purpose.• Handle Defect Triage as a Defect Manager – Ensure smooth Defect closure, Defect Tracking and Reporting.• Test Preparation and Execution Status Report Preparation on daily basis and sharing it with the Program Management.• Test preparation and Test executing during System Testing and System Integration Testing Phase.• Developed and Maintained Test Library as a Reusable asset for Test Scripts during Test Preparation.• Created Macros to differentiate and identify the discrepancies in the Requirement Mapping and Functional Specifications.• Developed the End-to-End Scenario Mapping sheet with all the variants across the program level.

Hyderabad, Telangana, India

• Implementing and operating a full suite PMO functions including financial forecasts, change logs and management reports.• Maintain the repository for status reports, work plans, proposals, change requests, etc…• Review the progress of all program projects and update the stakeholders.• Performing the management reports capture, consolidate and update the project reports, ensuring internal and external consistency of reporting and monitoring.• Identify and resolve common problems and potential risk issues across projects.• Standardize project management processes, tools, documentation and templates.• Monitor project portfolio to ensure timely updates and performance reporting process.• Escalate projects risks and issues to supervisor / PMO manager.• Gather information from multiples sources and prepare the dashboard report.• Coordinate client visit at offshore by making all arrangements including hospitality, transport, Conference rooms, desktops, etc…

Hyderabad, Telangana, India

• Alerting customer on their accounts whenever any high amount transactions have happened from their Google wallet account to make sure there is no doubtful transactions or any hacking activity took place on their wallet account.• To improvise the process by identifying risk in the Google wallet and to maximize the chances of objectives being achieved and ensuring the organization, individuals to be sustainable. • Identify and analyze the impact of loss to the organization, employees, the public, and the environment.• Reviewing, Designing & Validating the process of identified Google accounts to minimize the Frauds• Alert End users/Customers on their Google accounts that were hacked and to check any fraudulent activities happened or not.• Alert/Intimate the user to submit his Identity Proof in case of any continuous or huge transaction has happened by the Customer’s Wallet account by suspending his account temporarily.• Call customer in case to confirm if there are any activities going on with their Google account.