Ardene's Loyalty & Consumer Insights Analyst, I use business analytics and customer insights to generate data-driven insights that enable management to strategize ways to increase revenue, retention, and loyalty. With the help of tools such as BigQuery, PowerBI, and Datastudio, I have contributed to projects involving customer acquisition, churn prevention, behaviour prediction, customer segmentation, and root cause analysis.I hold a master's degree in management from McGill University, with a focus on retailing, and a bachelor's degree in fashion technology, specializing in apparel production. I am also a certified Six Sigma Lean Green Belt and Business Analyst, and have received multiple honors and certifications for my academic and professional achievements. I am passionate about the fashion, food, automotive, and technology sectors, and always open to conversations and collaborations. I am eager to learn from others and share my knowledge and experience.