Kavya Johnson, Cdmp Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

In my role as Head of Customer Retention and Loyalty at Ventures Middle East (VME) in Dubai, I lead a team to develop and execute customer retention strategies, resulting in increased renewals and customer growth. I manage outbound customer contact plans, loyalty program, and direct marketing campaigns to maximize customer lifetime value. Additionally, I actively manage churn targets and collaborate with internal teams to reduce churn rates.

Dubai, United Arab Emirates

In my role as Head of Institutional Sales at Olive Gaea in Dubai, I led a team to drive growth and expansion for sustainability products. Collaborated with partners on marketing activities to increase brand visibility and developed innovative pricing mechanisms to enhance revenue streams.

United Arab Emirates

In my role as Partner Manager at Loylogic, I led strategic initiatives to establish partnerships with high-end e-commerce retailers and attractions in GCC markets. By building strong relationships with merchant customers and channel partners, I was able to drive business growth and increase consumer spending through PointsPay.

Dubai, United Arab Emirates

In my role as Business Manager Middle East at iVenture Card International, I focused on partnership and corporate management to grow the distribution of city passes in the Middle East region. I led business development efforts, negotiated contracts, and provided strategic communications support for key events, ensuring successful partnerships and alliances.

Dubai, United Arab Emirates

In my role as a Business Development Manager at Cleartrip.com, I applied my expertise in brand positioning and strategy to drive B2B content initiatives, identify growth opportunities, and manage key relationships with hotels, DMCs, and corporates. By executing annual operating plans and collaborating with channel partners, I successfully contributed to the growth of both customers and Cleartrip's business.

Dubai

In my role as a Key Account Manager at TransArabian Lufthansa City Centre in Dubai, I consulted and implemented technology solutions with clients, conducted client satisfaction surveys, and maintained strong client relationships. I also contracted corporate rates for the company portal, resolved escalated customer service issues, and organized seminars for travel bookers.

Dubai

In my role as Assistant Business Development Manager at Cleartrip.com in Dubai, I supported the strategy for hotel availability and supply within the UAE. I negotiated and executed commercial contracts, built effective relationships with hotels, and organized Tourist Trade Fair visits to drive better conversion on hotels.

Abu Dhabi

In my role as a Corporate Key Accounts Manager at dnata in Abu Dhabi, I handled Corporate Travel and MICE Services for Corporate Clients, ensuring smooth travel logistics for high net worth corporate events. I played a pivotal role in tender submissions, setting up travel implants with corporate clients, and achieving sales targets through effective promotion strategies and trade show management.

Certified Digital Marketing Professional, Digital Communication And Media/Multimedia

Master Of Business Administration (M.B.A.), Marketing/Marketing Management, General

Junior High/Intermediate/Middle School Education And Teaching