Kavya V. Email & Phone Number

Coral Gables, Fl, Us

• Worked with PO, Directors and SMEs in sprint planning to determine the work for the sprint.• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals.• Gather Requirements from Marketing and Sales Directors to enhance the existing application or create new developments.• Integrate with few Sales/Marketing tools like Outreach, Pardot, High velocity sales, engage and DsicoverOrg to sync the data between them to SFDC.• Collaborate with various internal departments, including sales, marketing, billing, revenue, product development and operations, to ensure Salesforce environment supports internal needs relating to functionality and performance.• Create quotes, dynamic PDF quote documents, manage contracts and renewals with salesforce CPQ • Resolve Salesforce CPQ manage package issues related to Apex classes, triggers, Visualforce Pages, REST and SOAP API Integration, SOQL Optimization, Lightning Components, Visual Flows, Process Builders, Workflow Rules. • Develop Custom Price Rules, Product Features, Product Options, Dynamic Option Filtering, and Field Sets to enhance User experience in Quote Configuration and Generation.• Assist clients in third party integrations and implementations via AppExchange, installed apps to manage records and sales processes.• Evaluated internal sales and contract processes to provide recommendations on CPQ solutions.• Managed tickets opened by testers during UAT• Engaged with other workstreams to gain alignment on complex solutions• Experience developing data flows, datasets, and dashboards using Analytics Studio (Einstein Wave Analytics) in Salesforce.

Minneapolis, Minnesota, Us

Holds a role of a Salesforce Developer and Admin which includes all the Administrative and Analyst tasks and as a Developer.I hold responsibility to the overall system, configurations and customization and deployments to Production. Participate in decision making, discussions with Business Owners and Product owners to get the best solution for our salesforce org.Work closely with off shore team in implementing the Platform Encryption Project.Involved in Implementation of Two-Factor Authentication for Salesforce using OKTA.Worked with Business in the transition from Classic to Lightning environment.Started Implementing Lightening for which I was involved in creating and customizing Apps, Objects, Tabs, Workflows, Reports, and Dashboards using lightning experience.Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, and Campaigns and designed the solutions for business and technical requirements by customizing various standard and custom objects.Create various Validation rules, formula fields, workflow rules to better daily processes.Experience in using change sets for code migration every Friday.Work closely with production support to resolve salesforce relates bugs and issues as they occur. Experience with understanding user issues and guide them to handle everyday tasks. Involve at each level to train them in order to make the best use of salesforce features designed for them. Implemented Web-to-Case, Email-to-Case functionality.Developed custom SOAP and REST Web Services in Salesforce and published for External applications. Experience with implementing Einstein Analytics for security team in order to have regular audits. Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Good working experience with Case Management and designing its process in Salesforce.

Armonk, New York, Ny, Us

Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.Created email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.Worked in Agile Methodology.Integrated Salesforce with 3rd party systems using Web services REST/SOAP API.Developed Visualforce page using the extension controller according to the clients’ requirement. Experience on Lightning components and Lightning Applications.Developed Apex Classes & Triggers to implement the business logic as per the requirements. Developed SOQL and SOSL queries to get data from different related objects.Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.Provided custom reports and dashboards to support the needs of the users and executives.Written Apex Test Classes for unit testing to ensure at least 75% of code coverage is met.

Master'S Degree, Computer Science

Bachelor'S Degree, Information Technology