Kawaljit Kaur Panesar Email & Phone Number

London, On, Ca

London, Ontario, Canada

Handling a high volume of customer inbound calls Providing excellent customer service and being customer focused. Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etcProcessing transactions such as health enrollments, tax and direct deposit updates, etcCreating and updating files in the database and communicating with third parties to research and assist the… Show more Handling a high volume of customer inbound calls Providing excellent customer service and being customer focused. Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etcProcessing transactions such as health enrollments, tax and direct deposit updates, etcCreating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Meeting KPIs and targets on a daily basis. Attention to detail is essential for this positionBeing tech savvy and using your computer navigation skills to navigate a robust set of tools/systems - navigating between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well. Show less

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

• Work closely with hiring managers in various departments to define recruitment needs andplan the hiring process• Set hiring goals (e.g. quarterly and annual)• Track recruitment KPIs, like time to hire, source of hire and time to fill• Manage all communication with candidates from the moment they apply until they getonboard• Source candidates on job boards, resume databases, professional networks and throughreferrals• Interview candidates at various stages of… Show more • Work closely with hiring managers in various departments to define recruitment needs andplan the hiring process• Set hiring goals (e.g. quarterly and annual)• Track recruitment KPIs, like time to hire, source of hire and time to fill• Manage all communication with candidates from the moment they apply until they getonboard• Source candidates on job boards, resume databases, professional networks and throughreferrals• Interview candidates at various stages of the hiring process (phone screening calls, videointerviews and in-person meetings)• Use skill assessment tools and tests to screen candidates• Oversee internal and external communication, making sure that our company maintains apositive reputation as an employer (for example on Glassdoor, LinkedIn and social media)• Organize hiring events and participate in job fairs to network with potential candidates Show less

Mumbai Area, India

Handled end to end recruitment for I.T(Deloitte,E&Y, Accenture, Epsilon, KPMG etc) and Non I.T(Advertising & Media) requirements for the clients.Managing end -to-end recruitment of open roles including understanding business needs and drafting job specifications, sourcing and screening candidates and scheduling candidates interview and reference checking.Assisting in salary negotiation and offer management.Handled end to end recruitments for I.T industry.Recruitments Utilizing… Show more Handled end to end recruitment for I.T(Deloitte,E&Y, Accenture, Epsilon, KPMG etc) and Non I.T(Advertising & Media) requirements for the clients.Managing end -to-end recruitment of open roles including understanding business needs and drafting job specifications, sourcing and screening candidates and scheduling candidates interview and reference checking.Assisting in salary negotiation and offer management.Handled end to end recruitments for I.T industry.Recruitments Utilizing various sourcing method like Web portals (i.e. Naukri, Monster, Times Jobs, LinkedIn, IIM Jobs, Hirist, Updatzz etc.)Referring Internal Database, Employee referrals etc.Screening & short-listing candidates profile as per the requirements of clients.Coordinating with candidates for interview & conducting telephonic interview before shortlisting candidates.Interacting with candidates and to do initial screening. Understand their competencies & skill sets, making them understand job role.Providing complete, accurate, and inspiring information to candidates about the company and position.Preparing candidates for interviewing with the clients by providing detailed information about business strategy, job descriptions, and expectation.Arranging for personal interview on short listing, having good co-ordination with the client arranging the final interview.Coordinating with the company and with candidates after company selects the candidate.Performing detailed reference checking and/or reference analysis on selected candidates and reviews results with clients.Maintaining daily/weekly/monthly reports such as interview status reports, closure reports & feedback reports. Show less

Vashi,Navi Mumbai

Mumbai

Mumbai