Managing & Maintaining IT InfrastructureDeploy VM & Maintain V-Centre with Windows 2016 VM ServersMaintain Exchange 2010 server - working in preparation of deploying Exchange 2016Implemented Sysaid ticketing and inventory software deployment system on premiseHardware & Software MaintenanceIT Cost AnalysesFirewall Security Analysis & Maintain FortiGate 100D third generation FirewallEnterprise Antivirus protectionSMA Webbox Deployment and GPRS RouterAvaya Definity phone system Administrator and MaintenanceVCOL Vodafone Mobile Phones ManagementWireless Controller & Mi-Fi Analyses & MaintenanceRemote Management and VPNMobile Devices Maintenance & ManagementWeb filtering (Web Titan)

Contractor: Freelance Network and PC supportMaintain IT Network and PC supportRouter and Wireless setupAV support & MaintenanceHardware & Software upgrade & recommendationCost Analyses in According to IT purchasingIT Security Risks Assesment

• Coordinate and lead all activities/tasks related to Workstation and Tier I, 2 LAN (Local Area Network) and Remote Access support• Managing Users account and Exchange on Windows 2003 Server Active Directory• Managing TCP/IP, VPN Check Point Secure Client, OWA• Provide advanced Workstation support• Facilitate the rollout of new Workstation Infrastructure using Symantec Ghost & SYSPrep• Create and maintain documentation and workaround• Troubleshoot User Hardware/Software • Maintain hardware and software inventories, allocation inventory, license records, and configuration records• Assist with general infrastructure support • Avaya Phone system administrator (Configuring switch and desk phones for all users and group setting)• Configure/Manage voice phone system• Soft Console Phone application reception software Administrator Specialist• Spearheaded PharmaNet’s multi-tier business system support network covering over 20 countries sites and encompassing 1000 users. Key responsibility for managing PharmaNet’s Electronic Data Capture (EDC) support triage for external users: Client staff, Investigator site staff and regional CRAs. This encompassed direct contact with site staff when evaluating feasibility of using EDC technology at site and also troubleshooting ongoing site related technical related issues.’Self Employed Independent Consultant, Berkshire, UK 04/2002 – 07/2004• Worked as a PC and Network trouble shooter• Maintained Windows 2000 server, Exchange Server 2000, Firewall and Internet security set-up and back-up system• Installed and configured Antivirus software and wireless networking• Set-up and configured access points and wireless routers with build in firewall