As the Assistant Store Director at Tourneau|Bucherer, I am responsible for partnering with the Store Director in maximizing store profitability by focusing on Tourneau’s key strengths. This includes ensuring an outstanding client experience, supporting and motivating Sales Professionals to meet or exceed sales objectives, and efficiently managing all store operations. Creating an outstanding client experience is a critical aspect of this job. It is accomplished by creating a positive, inviting and fun environment for the discerning client. This includes enthusiastic, presentable and knowledgeable Sales Professionals that understand the client, attractive and inviting displays, as well as clean and well-lit stores with the best selection of watches for the local market. An outstanding client experience also includes fully satisfying the client as it relates to the servicing a new or existing watch. It is crucial that the Assistant Store Director focus on developing a long-term relationship with the client that is based upon trust so that the client is more likely to think of purchasing from the store in the future. This includes strategically following-up with clients and handling escalated issues with outstanding diplomatic skills.

As an Acquisitions Account Executive at Integra, I work to find and bring on new, enterprise level customers by providing best in class solutions and top notch customer care. I utilize a fantastic team of knowledgeable professionals to help custom tailor network, backup and disaster recovery, and communications solutions to my customers every need. I take the time to learn about my customer's business and their needs and pride myself on providing the very best experience possible.

This position has given me valuable experience by immersing me in the world of business to business sales. As an Account Executive I was in charge of a given territory and asked to grow our customer base as well as maintain our current customers. I utilized Salesforce.com to grow a strong pipeline and manage a log of my day to day activities on accounts. My main goal was to solve my customer’s business problems by utilizing hardware and IT solutions.

Marketsource is a national sales and marketing company. They were contracted by Cricket Communications to launch their no contract phone brand in big box national retailers such as Best Buy, Target, and K-Mart. They utilized a 30+ person team spread across the country to effectively reach all of our retailers.

As an Assistant Manager at Diamond Wireless, my duties included maintaining a high volume and quality of sales while providing first class customer service. I was also tasked with on the spot and scheduled team coaching, shipping and receiving of merchandise, audits, store goal tracking and managing employee hours.

Jewelry Consultant