Kawser H.
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Kawser H. Email & Phone Number

Location: Bronx, New York, United States 7 work roles 4 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
IRD Server
Location
Bronx, New York, United States
Company size

Who is Kawser H.? Overview

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Quick answer

Kawser H. is listed as IRD Server at Waldorf Astoria New York, a company with 1073 employees, based in Bronx, New York, United States. AeroLeads shows a matched LinkedIn profile for Kawser H..

Kawser H. previously worked as Food Service at Artfood MoMA at The Museum Of Modern Art and Customer Service Specialist / Server at Union Square Hospitality Group. Kawser H. holds Professional Certification 'It-Support', Information Technology from Per Scholas.

Company email context

Email format at Waldorf Astoria New York

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Waldorf Astoria New York

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Profile bio

About Kawser H.

A passionate tech enthusiast with over 7+ years of exceptional customer service experience in the hospitality industry, I recently graduated from a demanding, hands-on IT Support boot camp at Per Scholas. I've also earned my CompTIA A+ certification and am actively enrolled in additional courses from ‘Google and Colorado University’ to further my knowledge. I bring a unique blend of skills to the table. My customer service experience has honed my communication skills, adaptability, and unwavering commitment to exceeding expectations. Now, I'm not only eager to use these skills in customer service alongside my strong technical knowledge gained from the CompTIA A+ certification and Per Scholas' IT Support program, but I'm also ready to merge into the IT field and contribute my problem-solving abilities and dedication. Key Skills:● Technical Troubleshooting: Identifying and resolving hardware and software issues efficiently.● Customer Service Excellence: Achieved a remarkable 100% positive guest reviews in 2023, exceeding customer satisfaction benchmarks. Consistently surpassed sales targets, showcasing an ability to understand and meet customer needs effectively.● Network Fundamentals: Understanding TCP/IP, DHCP, DNS, and troubleshooting network issues.● Hardware and Software Installation: Proficient in installing, configuring, and updating hardware and software components.● Operating Systems Knowledge (Windows, macOS): Familiarity with various operating systems and their functionalities.● Remote Desktop Support: Providing remote technical assistance using tools like Remote Desktop Connection.● Incident Management: Efficiently handling and resolving IT incidents.● Ticketing Systems: Logging, tracking, and managing support requests using ticketing systems.● System Diagnostics: Diagnosing and resolving system-related problems, including hardware and software issues.Some of my Interests: ● Reading: Nonfiction | Self-help | Biography & philosophy |● Documentaries lover : Nature | Astronomy | Science | Technology | Research | Medical Science |● Cricket enthusiast | Family-oriented | Nature & Outdoors | Topical weather | Sunny |𝑬𝒂𝒈𝒆𝒓 𝒕𝒐 𝒃𝒓𝒊𝒏𝒈 𝒎𝒚 𝒖𝒏𝒊𝒒𝒖𝒆 𝒃𝒍𝒆𝒏𝒅 𝒐𝒇 𝒕𝒆𝒄𝒉𝒏𝒊𝒄𝒂𝒍 𝒆𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆 𝒂𝒏𝒅 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓-𝒄𝒆𝒏𝒕𝒓𝒊𝒄 𝒂𝒑𝒑𝒓𝒐𝒂𝒄𝒉 𝒕𝒐 𝒂𝒏 𝑰𝑻 𝒆𝒏𝒗𝒊𝒓𝒐𝒏𝒎𝒆𝒏𝒕. 𝑳𝒆𝒕'𝒔 𝒄𝒐𝒏𝒏𝒆𝒄𝒕 𝒂𝒏𝒅 𝒆𝒙𝒑𝒍𝒐𝒓𝒆 𝒉𝒐𝒘 𝒎𝒚 𝒅𝒊𝒗𝒆𝒓𝒔𝒆 𝒔𝒌𝒊𝒍𝒍 𝒔𝒆𝒕 𝒄𝒂𝒏 𝒄𝒐𝒏𝒕𝒓𝒊𝒃𝒖𝒕𝒆 𝒕𝒐 𝒚𝒐𝒖𝒓 𝒕𝒆𝒂𝒎'𝒔 𝒔𝒖𝒄𝒄𝒆𝒔𝒔!

Current workplace

Kawser H.'s current company

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Waldorf Astoria New York
Waldorf Astoria New York
IRD Server
New York, United States
Website
Employees
1073
AeroLeads page
7 roles

Kawser H. work experience

A career timeline built from the work history available for this profile.

Customer Service Specialist / Server

Current

New York, United States

  • □ Terrace Café at MoMA | Server/Private Dining Server | New York | October 2019 to Present
  • Customer Service Excellence: Consistently exceeded guest expectations, maintaining a 4.9 out of 5 rating on Resy and boosting average order value by 15% through personalized upselling.
  • Team Collaboration: Communicate seamlessly with the team to implement a new service process, cutting service turnaround time by 20% and surpassing revenue targets by 102% compared to 2022.
  • Leadership: Mentored new staff with care, contributing to our remarkable 80% staff retention rate.□ Gramercy Tavern | Back Waiter/Food Runner and Host | New York | Aug 2020 to Feb 2021
  • Professionalism: Dedication to timeliness and reliability, ensured I was always present, always prepared, and always contributing to high-quality service for discerning VIP guests, contributing to a reliable team.
Oct 2019 - Present

Customer Support / Server

New York City Metropolitan Area

  • work under pressure: Navigating the bustling crowds of ‘The U.S. Open’, exceeded guest expectations while keeping voids under <2%. My dedication to accuracy ensured 100% perfect payment reports, every day.
Jun 2019 - Sep 2019

Jr Event Executive

Dhaka, Bangladesh

May 2015 - Apr 2016
Team & coworkers

Colleagues at Waldorf Astoria New York

Other employees you can reach at moma.org. View company contacts for 1073 employees →

4 education records

Kawser H. education

Professional Certification 'It-Support', Information Technology

CUNY-recognized 15-credit 'IT Support' Boot Camp, designed to provide intensive hands-on training and equip me with the skills essential.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Course completed: Management 101,102, Accounting 101,102, Finance, Business Math: 101,102, Business Writing, Fundamentals of Business.

FAQ

Frequently asked questions about Kawser H.

Quick answers generated from the profile data available on this page.

What company does Kawser H. work for?

Kawser H. works for Waldorf Astoria New York.

What is Kawser H.'s role at Waldorf Astoria New York?

Kawser H. is listed as IRD Server at Waldorf Astoria New York.

Where is Kawser H. based?

Kawser H. is based in Bronx, New York, United States while working with Waldorf Astoria New York.

What companies has Kawser H. worked for?

Kawser H. has worked for Waldorf Astoria New York, The Museum Of Modern Art, Union Square Hospitality Group, Us Open, and Burger Heaven Restaurant.

Who are Kawser H.'s colleagues at Waldorf Astoria New York?

Kawser H.'s colleagues at Waldorf Astoria New York include Tony Stellino, Rachel Cohen, Jen Watson, Mika Kyoko, and Jill Watters.

How can I contact Kawser H.?

You can use AeroLeads to view verified contact signals for Kawser H. at Waldorf Astoria New York, including work email, phone, and LinkedIn data when available.

What schools did Kawser H. attend?

Kawser H. holds Professional Certification 'It-Support', Information Technology from Per Scholas.

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