Sr. Manager Of Escalation Program Management, Asia
Current1) In charge of managing Escalation Program Management team in Asia focusing on resolving critical/high level escalations2) Reduce the supply/operational impact to the customer through co-working closely with CBM, Purchasing, Planning, Order Fulfillment and FSO/Sales teams on critical demand and supply issue3) Initiate Continuous Improving Projects through root cause analysis on escalation cases to improve the current process or create new process to better fit business need and… Show more 1) In charge of managing Escalation Program Management team in Asia focusing on resolving critical/high level escalations2) Reduce the supply/operational impact to the customer through co-working closely with CBM, Purchasing, Planning, Order Fulfillment and FSO/Sales teams on critical demand and supply issue3) Initiate Continuous Improving Projects through root cause analysis on escalation cases to improve the current process or create new process to better fit business need and challenge Show less