I am from Portland Oregon, and I currently reside in Lynnwood WA. My main goal for the time being is to finish my degree in Network Security & Administration as well as a masters for business. When i find something I am passionate about, I tend to dive head first into my work until I feel its finished. I am also very passionate about technology and how it all connects together as well as human psychology. I mainly enjoy learning about why things do the things that they do and what to expect from them in the future.
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Customer Service SpecialistAtg, A Lowes Company May 2015 - Feb 2017Kirkland WashingtonI worked as a customer service specialist handling customer orders via other online portals such as Sears, eBay, eBay CA, Walmart, Linen 'N' Things, Amazon, Google, and many more.
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Technical Support Agent/Data AnalystWds, A Xerox Company Jul 2014 - May 2016Redmond Wa -
Technical Support AgentWds, A Xerox Company Aug 2013 - Jul 2014Redmond Wa -
Customer Care SupervisorXerox Aug 2013 - Jul 2014Redmond, WaTeam management responsibilities, team building exercises, individual building exercises, day to day support with agents on the floor, manage KPI's for the contract, organize team meetings, perform monthly 1 on 1 coaching sessions with the agents as well as weekly coaching sessions for more in depth improvement, handle escalations & kudos calls, and implement new ideas to improve service levels. -
Gas Station AttendantChevron Sep 2012 - Aug 2013Handling customer interactions, sales, maintaining cleanup around the store, stocking, and resolving technical issues with the pumps or the facility. -
Production ManagerPizza Hut May 2012 - Aug 2013Managing the production floor, handing customer interactions and transactions, opening and closing the store and handling employee conflicts.
Kay E Education Details
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I.T.T. Technical InstituteNetwork Security & Administrations -
Automobile/Automotive Mechanics Technology/Technician
Frequently Asked Questions about Kay E
What is Kay E's role at the current company?
Kay E's current role is Data Analyst.
What schools did Kay E attend?
Kay E attended I.t.t. Technical Institute, Lake Washington Technical College.
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