Provide administrative support to increase productivity and sales activity Maintain documentation of real-estate purchase, sales, mortgages and refinances Act as front line communication between tenants and company to resolve concerns and conflicts Created invoices and tracked all incoming tenant rent Maintained a relationship with Housing Authority to assure receipt of government supported rents Coordinated all up-to-date insurance, utilities, and tax documents for rental properties Facilitated special projects and supported all day-to-day operations of the central office

Provided a professional image and excellent customer service, both on the phone and in person, contributing to the company’s positive reputation Prepared correspondence, invoices, and include materials for adding or renewing of customer insurance policies Correspond with outside insurance companies to obtain information for current and prospective customers Received cash and check receipts, and maintain computer records of customer payments Created and configured client files and databases for insurance documents Supervised, trained and oriented 6 insurance staff on office policies and procedures

Oversaw daily operations including food preparation, wait staff assignments, and food and liquor inventory Administered daily balancing of the register tills, opening and closing the register, and daily bank deposits Supervised 10 restaurant personnel in three different areas (wait-staff, bartenders, and cooks) Communicated with 5 outside food and liquor vendors while purchasing and receiving restaurant goods

Reconciled sales transactions, balanced cash drawer, set-up cash drawer, and supervised store cash operations Provided excellent customer service when addressing customer questions, concerns, and merchandise returns Supervised, trained and oriented front end staff on store policies and procedures Coordinated scheduling for 20 – 60 employees Designed and maintained front merchandise displays