Kay Mitchell Email & Phone Number

Florida, United States

Tampa, Florida, United States

Tampa/St. Petersburg, Florida Area

Effectively lead and coach over 150+ Sales Representatives to meet and exceed sales goals.Examine numerous sales reports to track center performance, determine where there is opportunity and modify sales strategies accordingly.Run weekly coaching sessions to assist with overcoming sales objections, training, and increasing production.Monitor team KPI's and monthly targets to proactively identify sales opportunities and make necessary adjustments.Hiring and RecruitingWork with various departments, including recruiting and training to streamline the training process and ensure a smooth transition for representatives.Responsible for documenting interactions and coaching with representatives.Monitoring and tracking performance through various software services such asSalesForce, Excel, BI Reporting.Providing excellent customer service to aid in the retention of current and potential clients. Thoroughly educate the sales team on the use of various software services and provide training for advanced product knowledge.Conducting interviews for hiring process

Tampa, Florida, United States

Thoroughly educate prospective guests nationwide on the history, reputation, and value of Ideal Image while building rapport.Manage several hundred phone and web leads monthly from initial inquiry to scheduling an in-person or virtual consultation appointment through continuous follow up via phone and email.Effectively communicate service features in order to overcome objections and close sales.Maintain constant communication with previous inquiries to increase sales, while providing premier customer service. Examine numerous sales reports to track center performance, determine where there is opportunity and modify sales strategies accordingly.Traveled to corporate and franchise centers nationwide to train employees in the use of Salesforce Effectively communicated Salesforce features to teach employees how to schedule appointments, create contracts, create detailed reports to track center performance, and monitor daily collections.Helped centers overcome obstacles related to system malfunctions due to the transition from IO to Salesforce while continuing to maintain a strong sales presentation.

Columbia, Illinois, United States

Answer telephones and give information to callers, take messages, and transfer calls to appropriate individuals.Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.Set up and manage paper and electronic filing systems, record information, update paperwork, and maintain documents, such as attendance records, correspondence, or other material.Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.Schedule and confirm appointments for clients.Learn to operate new office technologies as they are developed and implemented.

Fairview Heights, Illinois, United States

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business