Ux/Ui Designer
Hidden Spark
Sydney, Australia
- Delivered multiple SaaS products through a comprehensive design process, including productresearch, market analysis, user interviews, information architecture, workflows, wireframes,mockups, prototypes, and usability testing. Iterated designs based on user feedback.- Led the redesign of a club management tool, enhancing its usability and focusing on grant fundingmanagement, resulting in a 40% increase in user satisfaction.- Managed the end-to-end design process for a facility and asset management system, implementingover 10 core features in an agile workflow, aiming to reduce onboarding costs by 30%.- Created detailed documentation for the facility management system, covering applicationintroduction, problem statements, personas, user journey maps, user interview findings, and designupdates. This documentation guided the design process and informed future development.- Collaborated closely with product owners, product managers, and other stakeholders to uncoverinsights, identify gaps, and communicate research findings effectively.