Kay Ryan Email & Phone Number

San Antonio, Texas Area

*Customers: HEB, AWG, Grocers Supply, United Supermarkets, Brookshire Grocery-Report development; developed comprehensive report that combined customer warehouse pulls, shipments & IRI market data used to analyze business for business calls, forecasting, planning & new item placement-Analytics; Created multiple reports that anticipated needs with the most up to date information through Excel expertise-Developed both pre and post event analysis & trade spending reviews; developed post event analysis process for a non-IRI customer using warehouse pulls and shipment data & created planning scenario tool to review entire year business & improve margins-Annual planning, both internal and external; provided data and tools to simplify the process & reduce errors-Assisted with sales calls as data expert-Team expert on trade management system, including field sales training; Expert on trade management, spending analysis, and event development-Developed others with system knowledge and training; Created “Kay University” including training on Excel, company systems, & shortcut tip sheets; over the last three years trained seven account managers/customer business managers on aspects of the role including contracts, addressing pricing changes/issues, handling item allocations, and how to address issues/opportunities with the customer-Utilized IRI reporting and data to support analysis; knowledgeable in IRI Xlerate and Market Advantage, plus Neilsen systems-Assist sales team with various actions, including but not limited to forecasting, deductions and maintaining databases; best in class forecasting due to developed tools and overall expertise in understanding the business and ordering processes; best in class with lowest deduction balance year after year-Trained as account manager under senior team member; Handled Dairy business at HEB, including sales calls, presentations, buyer interactions, and over-all handling of the business day to day

Plano, Tx

*Customers: HEB, AWG, Grocers Supply, United Supermarkets, Brookshire Grocery-Monitored Southwest team deductions for all ConAgra operating companies.-Managed team SG&A, including all team budgets for customer events and food shows. Find ways to reduce spends, especially with travel expenses.-Monitored sales systems to ensure that team members are following all company polices and procedures. -Implemented trade effectiveness opportunities to deliver company profit targets. Improve Sales -Team System Disciplines through Final Settlement focus and Plan Comparatives. -ROMI/Post Promotion analysis on individual events at top customers.-Establish/Refine Monthly Financial Scorecard on Net Sales and Profitability. Educate/Collaborate with Sales Team to identify gaps in achieving Team FY07 Net Sales Targets using P&L reporting.-Perform monthly spend audits to ensure company compliance with Sarbanes-Oxley.-Execute policy compliance management process that will save money, effect customer behavior and gain respect with our customers. Identify issues and customer opportunities for improvement. -Work with team during annual planning to ensure reduction in percent of trade spend and increase sales.-Work directly with sales team to improve monthly/quarterly sales forecasting.-Liaison between sales and corporate positions such as Sales Ops, Product Supply, IT, and Accounting.-Manage Master Data information in all systems, including new customers, access, and team/sales rep changes.

Plano, Tx

*Customers: HEB, AWG, Grocers Supply, United Supermarkets, Fleming Corp, Brookshire Grocery-Managed all customer deductions and invalids for the Southern Region.-Monitored spending of trade funds at each customer.-Tracked SG&A spending for the team in order to stay within budget.-Loaded and monitored sales plans for the team.-Trained team on all company systems, including new systems when rolled out.-Responsible for making sure team personnel knew, understood, and practiced all company policies and procedures.-Handled Supply Chain issues such as new warehouses, delivery incentives, backhaul agreements, and unsaleables issues/allowances.-Helped with total ConAgra clean up of Fleming Co. outstanding issues.

Bentonville, Ar

*Customer: Wal*Mart Supercenters-Maintained customer plan and pricing-Handled all customer AR issues-Worked directly with Wal*Mart buyers troubleshooting product issues and upcoming ads-Submitted all ad contracts with the customer, projected spend and inventory requirements, and maintained pricing within the planning tool.-Used Wal*Mart’s Retail Link to track sales-Used Nielsen reports to identify item voids, etc

Bentonville, Ar

*Customer: Wal*Mart Supercenters-Inventory management and issue troubleshooting for three warehouses-Handled inventory and production projects for all ad product-Liason with Wal*Mart buyer for Butterball Turkeys -Maintained customer plan and pricing-Handled all AR issues, i.e. deductions for shortages, pricing, post audits, etc

Bentonville, Ar

-Responsible for answering multi-line phone and all typing and assistance -Responsible for tracking accounts payable items for the office, sales person expense reports, and any unpaid or refused payment by the customer.-Various other “Office Manager” duties.

Bachelor Of Applied Science (Basc), Business Administration And Management, General, 3.96

Associate Of Arts (Aa), Business Administration And Management, General, A