 Collected rent and other property fees from tenants and individual owners Paid property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs Reported the property's financial status, occupancy and expiring leases to property owners Met potential tenants, showed them the property and reviewed their applications in accordance with anti-discrimination laws Advertised vacant properties and hired leasing agents to focus on leasing  Ensure financial management for each tenant Inspected properties and arranged for repairs and new materials as required Arranged contracts for maintenance, trash removal, landscaping, security and other ongoing services and managed disputes with these service providers where appropriate Investigated and resolved resident complaints and rental violations

 Prepared and submitted paper payroll checks for employees who did not have direct deposit Collected banking information for direct deposit setup and initiate deposits on paydays Stayed current with the taxation knowledge of salaries, benefits and other factors Processed and monitored garnishment orders and other issues that impact payroll specifications Maintained and documented all payroll records Conducted semi-annual audits of all payroll records Reconciled general ledger with regard to payroll transactions Detected and processed issues related to uncollected payroll Responded to employee inquiries regarding payroll issues or concerns Interprets pay policies, (e.g., holiday worked, on call, overtime, calculation basis for deductions, government regulations, withholding exemptions, etc.) and ensures appropriate amounts/deductions are calculated and applied to the various accounts correctly Analysis and validation of payroll processing results using technology through reports and macros.

 Showed apartment units to prospective tenants and processed rental applications/move-in documents for qualified applicants Maintained a strong sales closing ratio Encouraged prospective tenants to lease from us by positioning our property and its units in a favorable light and offering the best possible customer service Set and achieved sales goals each quarter, motivated the leasing agents in the office to follow my lead Trained leasing professionals in effective closing techniques and touring etiquette.  Ensured that all community areas, including the club house and leasing office, are in great condition Processed service requests from tenants and ensured prompt response to inquiries Conducted market research on a weekly basis Planned resident appreciation events on a monthly basis  Hosted Open Houses (when necessary) to increase traffic and rentals Demonstrated an active role in the resident renewal process