Kaylyn (Qiying) Wu, Aphr Email & Phone Number

• Liaison with new hire once they have accepted and ensure consistent and complete pre-onboarding communication with new employee.
• Ensure that all hiring document collected including academic degree, licensing, certification, and registration are completed in advance of the new team member’s first day.
• Serve as the primary point of contact to HR team for CDSS audit and other types of audit.
• Assist with data entry and documentation related to HR compliance and worker’s compensation.
• Provide advanced customer service to address inquiries from facility leadership and department management.

• Responsible for recruitment of specific administrative position, contact new hires for onboarding document including background check and TB test;
• Organize and conduct New Hire Orientation weekly
• Input employee information into ADP, and collect and E-verify I9 document
  
• Provides human resources services including employee relations, compensation, employee benefits, worker’ compensation, and compliance with state and federal regulations and law;
• Conducts investigations into employee allegation of misconduct or any alleged discriminatory;
• Prepares all termination paperwork including request for final check, COBRA packet, HRIS administration, and conducts the exit interview

• Support Senior Managers in administration and manage applications and files or programs
• Provide administrative support to manager by organizing, managing database and files
• Setting up Zoom, Microsoft Teams or Google Meet meetings
• Assist Senior Manager in contacting potential applicants and scheduling interviews
• Interview applicants and follow up with applicants after interview in a timely manner
• Train new hires and assist with managers and colleagues in using ADP and NOVAtime, and similar software

San Francisco, CA

· Greet visitor and direct them to the appropriate staff in a professional manner· Respond to telephone inquiries promptly, and transfer incoming phone calls· Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude· Organize documents and records and handle incoming/outgoing mails and packages· Handle.

Guangzhou, China

· Well-versed in greeting visitors, scheduling appointments, and handling administrative and clerical duties· Offered interpretation services to customers for over 100 hours in business meetings · Updated both digital and handwritten forms and the records of products on demand· Performed basic customer service functions

Guangzhou, China

· Assisted clients in offices and on the phone· Performed filing, data management, drafted and edited short office memos· Handled delicate situations, such as – customer requests, special needs and complaints· Fulfilled all other office administrative duties

Master Of Public Administration, Public Administration, 3.89

Bachelor Of Arts, International Business English, 3.3

In 2010, I won "The best Leader"​ of Students'​ Union. In 2009, I won "The best member"​ of Students' Union.