Kaya Kowalczyk Email & Phone Number

Chicago, Il, Us

Drives GeorgeJon's marketing strategies and initiatives. Responsible for overseeing all aspects of marketing, branding, and communications to enhance the company's visibility, attract target audiences, and support business growth. Works closely with the executive team and collaborates with cross-functional departments to achieve marketing goals and ensure alignment with the company's overall objectives.

Chicago, Illinois, United States

Implements, maintains, and governs the operational processes employed throughout George Jon, ensuring continuity in compliance, communications, and evolutionary improvements. Multidisciplinary responsibilities span the entire organization, from employee relations and business intelligence to data management and corporate events.During the last sixteen years at George Jon, excelled at myriad technical and business roles, developing a comprehensive understanding of GJ’s operating model while implementing programs that nurture the sustainable growth and healthy maturation of the organization.

Provide Effective Leadership across all major sub departments – Operations, Administration, Data Management, and Human Resources100% Ownership for all process / workflow improvement and data reporting to provide accurate information to executive management for decision making100% Ownership for ConnectWise tool with regards to workflow design and complianceManage Human Resources lead to ensure day to day tasks are being effectively executedOwnership of the Performance Management program to ensure strategic alignment across the organization and adequate development of resources Provide oversight to Administrative team members to ensure seamless communication, scheduling, and office managementWork directly with the data / process analyst to ensure accurate reporting and develop dashboards for all department leads from ConnectWise / BrightGauge / MSPCFODevelop business operations policies / processes and provide periodic governance to ensure compliance Work with HR lead and VP of strategy to develop a human resource development program to ensure resources are providing opportunities for leadership and professional advancement Work with VP of strategy to develop new and improved BI reporting, operational processes and, cross-department collaboration

Chicago, Il

Responsible for multiple aspects of operations to ensure company policies and procedures meet the desired level of expectations. Ensure that company goals are properly communicated & implemented within the company structure providing guidance and back-end support to satisfy all stakeholder’s needs. Emphasis on realistic, operational KPIs, process improvements, innovation, and employee development. Committed to excellence through enhancing employee engagement, service delivery, knowledge, skills, and morale. Strategic and creative issue resolution and cause/effect analysis to maximize outcome and reduce potential future company liability.

Managed daily office operations and led key operational initiatives to streamline processes and enhance productivity across departments.Supervised administrative staff and provided training and development to enhance team performance and ensure efficient workflow.Developed and implemented office policies and procedures, improving operational efficiency and cost-saving opportunities.Collaborated with cross-functional teams to develop strategic plans for operational improvements and align operations with overall company objectives.Oversaw facility management, coordinated with vendors, and managed office budgets to optimize resources and control expenses.Analyzed business operations, identified opportunities for process optimization, and implemented new technologies to drive continuous improvement.