Emmanuel Asante Email & Phone Number

Mahwah, Nj, Us

Developed a comprehensive product vision and strategy for the Connected Car Platform, aligning with Volvo's business objectives and trends in automotive connectivity. Analyzed data trends and customer feedback to inform feature prioritization, ensuring the product met the highest standards of usability and quality. Created visual data reports and provided actionable recommendations to improve customer satisfaction and business growth. Facilitated effective roadmap planning and product development with Product Owners and teams, ensuring timely execution of prioritized features.Key Achievements: ➜ Boosted product adoption rates by developing a clear, data-backed product vision and implementing features that aligned with market trends. ➜ Improved customer satisfaction ratings by 25% by utilizing data-driven insights to prioritize high-impact features. ➜ Played a key role in strengthening Volvo’s market presence in automotive connectivity through the delivery of innovative product features. ➜ Successfully navigated technical challenges during the platform's global launch, ensuring that all deadlines were met without compromising quality.

Us

Enhanced the UnitedHealthcare Member Portal by integrating new features and improving existing functionalities to offer a seamless and user-friendly experience. Developed detailed user stories and acceptance criteria based on user research, ensuring high-value features aligned with business goals and customer needs. Managed and prioritized the product backlog by assessing business value, user impact, and technical feasibility, ensuring continuous alignment with project objectives. Provided comprehensive project status reports, identified potential risks, and implemented mitigation strategies to keep the project on track.Key Achievements ➜ Improved the portal's accessibility, leading to higher member engagement and satisfaction by introducing user-friendly design and features. ➜ Boosted member portal engagement by 20% by adding high-demand features and streamlining access to healthcare services. ➜ Successfully managed product backlog and feature prioritization, ensuring alignment with user needs and business goals while minimizing development bottlenecks. ➜ Strengthened collaboration across teams by facilitating clear communication and setting expectations, which resulted in smoother and more efficient product releases.

Cincinnati, Ohio, Us

Directed Agile software and web development projects for Kroger, managing both onshore and offshore teams to ensure timely and efficient project delivery. Led 2-3 concurrent Scrum teams, promoting collaboration and aligning teams on project goals, timelines, and deliverables.Managed large-scale migration and cutover strategies, ensuring seamless transitions with minimal disruption to business operations. Leveraged Azure DevOps to oversee boards, projects, user access, and permissions, optimizing tool utilization for improved organizational efficiency. Enhanced project delivery by streamlining Agile methodologies, resulting in faster development cycles and reduced lead times for software releases.Key Achievements: ➜ Successfully led distributed teams, defining clear roles and activities that improved coordination and accountability across multiple locations. ➜ Implemented comprehensive documentation standards, which improved the clarity and consistency of user stories, testing plans, and requirement specifications. ➜ Improved project efficiency by 20% through the effective use of Azure DevOps, optimizing resource allocation and communication across teams. ➜ Ensured partner satisfaction by overseeing detailed UAT processes, addressing any issues before deployment, and delivering fully functional solutions.

Pittsburgh, Pennsylvania, Us

Led a 12-month project aimed at enhancing PNC Bank's digital banking platform, focusing on improving customer experience, driving digital adoption, and ensuring compliance with industry regulations. Conducted regular status meetings with internal teams and external partners to ensure project alignment with established milestones and goals. Monitored sprint progress and tracked team velocity across two Agile teams, ensuring effective planning and development outcomes. Developed executive reports utilizing JIRA, Confluence, and Tableau, providing key stakeholders with insights into project status and metrics. Utilized ServiceNow PPM to create and manage project records, leveraging its Stakeholder Management feature to ensure seamless communication and collaboration.Key Achievements: ➜ Enhanced platform security and regulatory compliance by ensuring all features and functionalities met industry standards throughout the project. ➜ Successfully integrated microservices into the upgraded digital banking platform, leading to a more scalable and reliable system. ➜ Improved team productivity by refining sprint cycles and ensuring effective backlog management, resulting in smoother project execution. ➜ Delivered a seamless user experience by focusing on customer-centric features, enhancing both the functionality and usability of the digital banking platform.

Bachelor Of Science - Bs, Management Information Systems, General

Associate Of Arts And Sciences - Aas, Computer/Information Technology Administration And Management

Education record

Professional Scrum Master, Scrum