Kay Bruno Email & Phone Number

Denver, Co, Us

Denver, Co, Us

Denver, Colorado, United States

• Promoted to Lease Up division, leading leasing efforts for new developments and newly acquired properties to maximize initial occupancy.• Relocated from Tampa, FL (MAA Harbour Island) to Denver, CO (MAA Milepost 35) to collaborate with the development team and begin soft launch of the new property.• Collaborate with management and development teams to devise strategic leasing plans, ensuring competitive market positioning.• Conduct market analyses to guide pricing strategies and develop innovative marketing tactics for enhanced property visibility.• Engage with the local community to increase referral traffic and monitor leasing performance metrics for continuous improvement.• Contributed to initial 20% increase in occupancy in the first 2 months of launch.

Tampa, Florida, United States

• Cultivated and maintained positive relationships with prospective tenants through excellent interpersonal and communication skills, identifying their housing needs and guiding them through the leasing process.• Demonstrated strong sales abilities by effectively promoting available units, conducting property tours, and leveraging community features and benefits to secure lease agreements.• Implemented targeted marketing strategies to attract prospective tenants, including social media campaigns, online listings optimization, and networking with local businesses and relocation agencies.• Acted as a trusted advisor to existing tenants, addressing inquiries, resolving concerns, and facilitating lease renewals to ensure tenant satisfaction and retention.• Leveraged property management software, such as Yardi, LRO, Funnel, and Concur, to manage leasing activities, track leads, generate leasing reports, and process lease agreements efficiently.• Collaborated with the property management team to coordinate property showings, conduct resident events, and implement resident retention initiatives, fostering a sense of community and enhancing tenant experience.• Assisted with leasing office operations, including scheduling appointments, responding to inquiries via phone and email, and maintaining accurate leasing documentation in compliance with fair housing regulations.• Achieved and exceeded leasing targets by consistently meeting or exceeding monthly leasing quotas, contributing to keeping our property above 90% occupancy.• Acted as an account manager for corporate clients, serving as the primary point of contact and building strong relationships to understand their leasing needs and objectives.• Developed and implemented strategic leasing plans tailored to current and prospective client requirements, managing lease renewals, and providing ongoing support to ensure the best possible client experience and growing retention rates quarterly.

Greater Tampa Bay Area

• Founded and managed an Etsy business specializing in specialized handcrafted headbands.• Designed and crafted unique headbands, ensuring quality and creativity to stand out in the market appealing to all demographics (Infant and toddler, holiday themed, casual and active wear).• Handled all aspects of the business, from production and inventory to order fulfillment and customer service.• Implemented creative marketing strategies like social media campaigns, showcasing testimonials, and handwritten appreciation letters and notes for orders.• Cultivated a loyal customer base through personalized interactions, responsive customer service, and exceptional product quality.

Tampa, Florida, United States

• Supported Property Manager in operations, inquiries, and organization.• Managed social media: content creation, scheduling, client engagement.• Increased property visibility and bookings through SEO-driven strategies.• Analyzed social media metrics, optimizing campaigns for continuous follower growth and exposure.• Ensured brand consistency and engagement.• Assisted in promotional campaigns, events, and administrative tasks.

Tampa, Florida, United States

• Managed full project lifecycle from inception to completion, ensuring adherence to scope, timeline, and budget constraints, resulting in successful project outcomes.• Oversaw a diverse portfolio of government contracts, facilitating seamless communication between internal teams and external vendors.• Demonstrated exceptional sales performance by consistently exceeding weekly, monthly, and quarterly sales quotas while concurrently managing existing client accounts and actively prospecting new business opportunities.• Proactively implemented effective mitigation strategies to minimize potential disruptions and ensure project success.• Acted as the primary point of contact for clients, providing regular project updates, addressing inquiries, and ensuring alignment with client expectations throughout the project lifecycle.• Fostered collaboration and synergy across cross-functional teams, effectively aligning project objectives with client needs.• Leveraged advanced project management tools, software, and methodologies to optimize project workflows, streamline processes, and enhance overall project efficiency and effectiveness.• Facilitated transparent communication by conducting regular project status meetings and providing comprehensive updates to stakeholders, ensuring alignment and accountability.

Tampa/St. Petersburg, Florida Area

• Assisted in data analysis, interpretation, and preparation of research findings for presentations and publications on tobacco use and cessation interventions.• Contributed to the preparation of grant proposals and research grant progress reports.• Demonstrated strong attention to detail and organization in managing research materials, data, and participant records.• Conducted research interviews for participating candidates accepted into the TRIP program.• Collaborated with upper management and cross functional departments to ensure stability and accuracy.• Assisted in general administrative tasks including scheduling, candidate intake forms, and candidate processing.

Tampa, Fl

• At this time, I attended the University of South Florida full-time to complete my B.A. in Psychology.

Seffner, Florida

• Managed inventory control activities for a high-volume RV dealership, ensuring accurate tracking and availability of parts and supplies. Conducted regular cost analysis to identify cost-saving opportunities and improve profitability.• Created presentations and personalized reports for senior management in relation to competitor’s pricing and marketing strategies. Maintained cost analysis and updated inventory system daily. • Oversaw the daily operations of the inventory system, including updating stock records, monitoring stock levels, and reconciling discrepancies.• Collaborated with management and the retail center to ensure successful and proactive order processing and product quantity.

Psychology

Activities and Societies: Psi Chi, Honors

Psychology