Kay Bruno Email & Phone Number

Denver, CO, US

Denver, CO, US

Denver, Colorado, United States

• Promoted to Lease Up division, leading leasing efforts for new developments and newly acquired properties to maximize initial occupancy.
• Relocated from Tampa, FL (MAA Harbour Island) to Denver, CO (MAA Milepost 35) to collaborate with the development team and begin soft launch of the new property.
• Collaborate with management and development teams to devise strategic leasing plans, ensuring competitive market positioning.
• Conduct market analyses to guide pricing strategies and develop innovative marketing tactics for enhanced property visibility.
• Engage with the local community to increase referral traffic and monitor leasing performance metrics for continuous improvement.
• Contributed to initial 20% increase in occupancy in the first 2 months of launch.

Tampa, Florida, United States

• Cultivated and maintained positive relationships with prospective tenants through excellent interpersonal and communication skills, identifying their housing needs and guiding them through the leasing process.
• Demonstrated strong sales abilities by effectively promoting available units, conducting property tours, and leveraging community features and benefits to secure lease agreements.
• Implemented targeted marketing strategies to attract prospective tenants, including social media campaigns, online listings optimization, and networking with local businesses and relocation agencies.
• Acted as a trusted advisor to existing tenants, addressing inquiries, resolving concerns, and facilitating lease renewals to ensure tenant satisfaction and retention.
• Leveraged property management software, such as Yardi, LRO, Funnel, and Concur, to manage leasing activities, track leads, generate leasing reports, and process lease agreements efficiently.
• Collaborated with the property management team to coordinate property showings, conduct resident events, and implement resident retention initiatives, fostering a sense of community and enhancing tenant experience.

Greater Tampa Bay Area

• Founded and managed an Etsy business specializing in specialized handcrafted headbands.
• Designed and crafted unique headbands, ensuring quality and creativity to stand out in the market appealing to all demographics (Infant and toddler, holiday themed, casual and active wear).
• Handled all aspects of the business, from production and inventory to order fulfillment and customer service.
• Implemented creative marketing strategies like social media campaigns, showcasing testimonials, and handwritten appreciation letters and notes for orders.
• Cultivated a loyal customer base through personalized interactions, responsive customer service, and exceptional product quality.

Tampa, Florida, United States

• Supported Property Manager in operations, inquiries, and organization.
• Managed social media: content creation, scheduling, client engagement.
• Increased property visibility and bookings through SEO-driven strategies.
• Analyzed social media metrics, optimizing campaigns for continuous follower growth and exposure.
• Ensured brand consistency and engagement.
• Assisted in promotional campaigns, events, and administrative tasks.

Tampa, Florida, United States

• Managed full project lifecycle from inception to completion, ensuring adherence to scope, timeline, and budget constraints, resulting in successful project outcomes.
• Oversaw a diverse portfolio of government contracts, facilitating seamless communication between internal teams and external vendors.
• Demonstrated exceptional sales performance by consistently exceeding weekly, monthly, and quarterly sales quotas while concurrently managing existing client accounts and actively prospecting new business opportunities.
• Proactively implemented effective mitigation strategies to minimize potential disruptions and ensure project success.
• Acted as the primary point of contact for clients, providing regular project updates, addressing inquiries, and ensuring alignment with client expectations throughout the project lifecycle.
• Fostered collaboration and synergy across cross-functional teams, effectively aligning project objectives with client needs.

Tampa/St. Petersburg, Florida Area

• Assisted in data analysis, interpretation, and preparation of research findings for presentations and publications on tobacco use and cessation interventions.
• Contributed to the preparation of grant proposals and research grant progress reports.
• Demonstrated strong attention to detail and organization in managing research materials, data, and participant records.
• Conducted research interviews for participating candidates accepted into the TRIP program.
• Collaborated with upper management and cross functional departments to ensure stability and accuracy.
• Assisted in general administrative tasks including scheduling, candidate intake forms, and candidate processing.

Tampa, FL

• At this time, I attended the University of South Florida full-time to complete my B.A. in Psychology.

Seffner, Florida

• Managed inventory control activities for a high-volume RV dealership, ensuring accurate tracking and availability of parts and supplies. Conducted regular cost analysis to identify cost-saving opportunities and improve.
• Created presentations and personalized reports for senior management in relation to competitor’s pricing and marketing strategies. Maintained cost analysis and updated inventory system daily.
• Oversaw the daily operations of the inventory system, including updating stock records, monitoring stock levels, and reconciling discrepancies.
• Collaborated with management and the retail center to ensure successful and proactive order processing and product quantity.

Psychology

Activities and Societies: Psi Chi, Honors

Psychology