Kay Buck Email & Phone Number

Green Bay, Wisconsin Area

Managed Health Care

Green Bay, Wisconsin Area

• Gather feedback and conduct research on internal/external customers and identify opportunities to support reporting improvements• Present, explain, and/or interpret reports to internal and external customers• Review ad-hoc reporting requests and determine if standard reporting could eliminate redundancies • Maintain and provide current reporting • Maintain awareness of industry trends, best practices, and relevant standards and guidelines and incorporate them in report creation and analysis

• Gather feedback and conduct research on internal/external customers and identify opportunities to support reporting improvements• Present, explain, and/or interpret reports to internal and external customers• Review ad-hoc reporting requests and determine if standard reporting could eliminate redundancies • Maintain and provide current reporting • Maintain awareness of industry trends, best practices, and relevant standards and guidelines and incorporate them in report creation and analysis

Chilton, Wi

Provided monitoring of EDI applications and processes for incoming and outgoing EDI documents in SAP environment. Maintained effective communication with trading partners on all EDI requests, problems, and resolutions. Analyzed IDOC and / or process errors for patterns and recommended process or technical changes. Completed end-to-end onboarding process of new trading partners.• Validated data to ensure the quality, validity, and accuracy of content to ensure data integrity was met prior to the trading of supply chain documents with Trading Partners.• Created process development tactics to report monthly statistics through data mining utilizing SQL and advanced Excel skills from an Oracle database. These statistics were used to evaluate data errors and processes by business unit with an end goal of error reduction eliminating undue costs.• Utilized data mining techniques to create proposals on forthcoming initiatives in the EDI sector to capitalize on current Trading Partners, decrease manual intervention and to assist in eliminating undue costs.• Performed role as Associate Project Manager in HRM initiative to streamline personnel action notices into MS SharePoint to allow for complete electronic processing of forms. The initiative’s target was to eliminate holes in security of personal information.

Appleton, Wi

Strategically focused on improving business results through appropriate, effective training programs that are designed for best practices, including instructional design. Responsible for collaborating with functional areas to develop and implement training materials in accordance with current organization procedures. Ensured that established goals were on time, on budget, and within defined scope.• Utilized strong business knowledge to design curriculum for various levels of organizational staff on subjects such as sales orders, warehouse management, invoicing and transportation.• Developed Web Based Training modules for both Instructors and End-Users allowing required training to be taken nationwide and at will. The desire for web based training eliminates undue travel and is a cost saving to the company.• Demonstrated interpersonal and liaison skills while partnering with stakeholders, conducting the needs assessment, design and development of a leadership manual at a non-Technical level.

Executed EDI standards and methodologies and able to communicate in EDI terminology with both internal and external teams as well as 3rd party vendors. Responsible for creating mappings and integrating into the warehouse management system. Utilized communication protocols such as FTP, Value Added Networks (VAN), E-mail and AS2.• Assisted in account setup to enforce data integrity and eliminate excess and duplicate data within the database.o EDI team lead on the conversion of 2 warehouse management systems; FourSite and JD Edwards.• Created and maintained 100+ Trading Partners; saving CSR time and Enterprise related costs in manual entry of sales orders, advanced ship notices, and invoices.• Evaluated business problems and applied structured development methods to solve obstacles using analytical, conceptual and problem solving skills. Elimination / reduction of processing errors had a direct effect on the organization’s bottom line; saving time and money in efforts utilized to address each issue.• Developed enterprise level reports based on relational databases to include FourSite and several payroll and accounting systems using Crystal Reports.o Reports were distributed via Crystal Web Reports to warehouse managers, customer service, Sales and Marketing teams and Accounting Management teams.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Bachelor Of Business Administration (B.B.A.), Management Of Information Systems