Klevelandria Caston Email & Phone Number

Invoicing Specialist, Texas Southwest FloorsExpedited accurate customer invoicingRectified invoice errors proactivelyEnsured compliance with company proceduresStreamlines invoice accuracy, enhances compliance in financial reporting.Boosts efficiency in 3rd party financial reporting for real estate clients.Provides robust support in error identification and corrective actions in invoicing.Analyzes and documents transactional data ensuring adherence to company standards.Eagerly applies strong customer service skills to improve client satisfaction.

Maintained robust data integrity within financial analysis systemsUndertook research for efficient decision-making on internal checklistsPromoted effective communication among loan process stakeholdersReduced communication turnaround time, improving task managementProvided assistance to two mortgage underwriters, driving team performanceReduced communication delays by 30%, accelerating project completion rates.Provided critical support to senior underwriters, ensuring meticulous documentation control.Introduced innovative strategies to optimize financial data analysis, boosting data integrity.Monitored and ensured adherence to internal protocols, significantly improving operational accuracy.

Worked in a high-paced mortgage environmentGained expertise in underwriting systemsAssisted in customer data managementImproved backend processes for efficiencyContributed to underwriting problem-solvingEnhanced compliance by rigorously upholding quality and company standards.

Marketed various insurance products to union-based individualsHandled policy holder queries and problemsExplained policy attributes, benefits and limitationsElevated customer contentmentAugmented client comprehension of policiesBoosted client satisfaction by efficiently resolving insurance queries.Provided in-depth explanations of insurance policies, enhancing client understanding.Assisted policyholders in navigating complex insurance claims, ensuring clarity.Evaluated union members' needs to recommend optimal insurance solutions.Eagerly engaged with clients to tailor insurance products to their specific needs.

Element National Management

Championed tenant relations, rent collection, and property upkeep, enhancing resident satisfaction and operationalefficiency.Boosted occupancy rates via innovative marketing and promotional strategies, coupled with effective relationshipmanagement.Spearheaded resident retention initiatives, leading to increased renewal leases.Exhibited exceptional multi-tasking abilities in high-pressure, deadline-driven environments.Enhanced operational systems through superior administrative, organizational, and communication skills.Boosted property occupancy by implementing strategic marketing and retention plans.Managed detailed records of tenant interactions, ensuring high satisfaction and quick issue resolution.Provided consistent support to tenants, enhancing community relations and operational efficiency.

Organized and executed promotional events, strengthening relations with key business accountsCoordinated marketing events and staff agendas, ensuring smooth operationsManaged weekly coverage of topics and calendar events, enhancing organizational efficiencyContributed to business growth through strategic partnerships and marketing initiativesBoosted event revenue by aligning promotional strategies with tenant needs and mall policies.Pioneered unique marketing campaigns, enhancing community engagement and brand visibility.Managed strict compliance with mall policies during event organization, ensuring smooth operations.Spearheaded strategic partnerships, driving long-term growth and positioning the mall as a community hub.Conducted thorough analysis of event outcomes, optimizing future marketing strategies and staff coordination.

Shreveport, Louisiana Area

Buyer Expeditor Associate, CenterPoint EnergyMade a significant impact on procurement processesIncreased efficiency through strategic sourcing and purchasingSupported company objectives through visionary procurement strategiesDetailed focus on supplier analysis and negotiations

Shreveport, Louisiana Area

Addressed parents' concerns via calls and emails, fostering positive relationshipsImplemented effective filing systems, boosting data retrieval efficiencyContributed to team goals, supporting overall office productivityStreamlined data management processes, enhancing office efficiency.Optimized office tool inventory, reducing operational costs.Enhanced parent communication, resolving concerns swiftly.Implemented new filing system, increasing retrieval speed.